Best Western Plus Executive Residency Waterloo & Cedar Falls Guest Reviews
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0.3 miles from Waterloo centre |
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Guy Sun, 14 April 2024
Exceptional
Liked: 99.999% of my stay was perfect - from Eric at the front deak to the breakfast ladies to the owner of the hotel, the staff was friendly and professional. The facility was clean, the room was large, parking was seemless, the bed was comfortable, and water pressure was good from the shower.
Disliked: The ONLY issue I had - website states heated pool... It's not.
Guy Fri, 12 April 2024
Exceptional
Steven Thu, 21 March 2024
Superb
Bradly Thu, 29 February 2024
Unprofessional and rude and poor...
Liked: I am a photographer, and used suite as shoot site. I WORKED early in evening about 7 or 8 pm so as not to bother anyone. The desk clerk said there were complaints about noise and furniture being moved. When only furniture that moved was a rolling chair on a wood floor designed by marriott. So I was annoyed that i got bothered by hotel becaisr of a desk chair rolling on a design done by you.
Disliked: The annoyance and rudeness and nosiness of night clerk who tried leeking in room when saying others complained.
Ramona Mon, 5 February 2024
I would stay again and...
Liked: Clean and newly remodeled Staff very nice, breakfast was excellent
Dominique Thu, 1 February 2024
Exceptional
Angie Fri, 12 January 2024
Good
Liked: Breakfast was ok. Very processed. Cheap sausage.
Disliked: Cleanliness. Bathroom floor had tons of hair all over on it. Didn't even want to look at the sheets after seeing that.
Carrie Tue, 9 January 2024
This guest did not leave comments about this hotel.
Michael Tue, 9 January 2024
Exceptional
Liked: Location
Disliked: Nothing
Dustin Tue, 2 January 2024
Will visit again!
Liked: The facility was super clean and really comfortable. Breakfast was hot and fresh. Staff was very knowledgeable about the area. Covered parking $5/day.Alot of dining and fun places to visit within walking distance. Pool was indoor and very nice and neat and clean. Has a fitness center but didn't use but looked very well kept.
Disliked: If I have to put something it would be the parking $5/ day should be picked up as a thank you for staying with us.