Best Western Plus Executive Residency Oklahoma City I-35 Guest Reviews
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Jamie Fri, 11 July 2025
Pleasant
Liked: Hotel was very clean
Disliked: Staff member Irene was very rude
Ingrid Mon, 7 July 2025
Superb
Cutshall Sun, 6 July 2025
Good value! Very clean.
Liked: Very clean
Disliked: Breakfast was not well stocked. I came down at 9:00 and there was nothing left.
Buenaventura Thu, 3 July 2025
Exceptional
Anonymous Sun, 22 June 2025
Owesome
Kevin Wed, 18 June 2025
Exceptional
Deborah Fri, 13 June 2025
Great stay!
Liked: Room was quiet & clean. Bed was very comfortable.
Disliked: The TV was very difficult to use. The sweet receptionist came to my room to show me how to make it work.
Mary Wed, 11 June 2025
Very good
Tbo Wed, 28 May 2025
Disappointing
Disliked: I had an extremely disappointing experience at this hotel. I checked in late on April 29th, shortly before a lightning strike hit the building. A smell of burnt electronics filled the room, the elevator stopped working, and the fire brigade arrived soon after. I no longer felt safe staying on the fourth floor and asked to be moved to a ground-level room. When that wasn’t possible, I explained I would leave and requested a refund—having only just checked in. The staff refused, which I found completely unacceptable given the circumstances.I remained calm and understanding throughout the situation, up until the point when my reasonable request for a refund was flatly denied.Since then, I have emailed three times in three weeks and also called several times, but have been unable to reach the manager or receive any kind of response at all. I fully understand that the weather wasn’t the hotel’s fault, but ignoring guests and refusing to address a legitimate concern is poor service.
Quianna Wed, 21 May 2025
Very good