Best Western PLUS Executive Hotel Richmond

Superb

Affordable but not worth it

Liked: Close to midtown. Not a bad price.
Disliked: Old. Worn out. Not clean. My room had one roll of toilet paper that was almost empty on check in. The floor is always damp to wet. I asked and they had no answer. On some days the blankets seemed damp and one of my books also got all rumpled from the humidity in the room. WiFi signal is spotty

A decent stay

Liked: The room was clean.
Disliked: No complaints

Bad

Bad

Passable

Disliked: THE EVLEVATOR WAS EXTREMELY SLOW

Good

Liked: Everything worked properly and the layout of the room was nice. Bed was comfortable.
Disliked: We were there for 6 days. The room was attended one time. When checking in I was told fresh towels were available at the desk anytime or just stop housekeeping and they would give us fresh towels. The day that I requested fresh towels at the desk at 6:15 am I was told that I had to wait till 8:00 am. I was working from 7:00 am till 8:00 pm that Saturday. The desk person took a note to have housekeeping place towels in the room. It was not done. So at 8:30 pm I had to wait at the desk for that clerk to get towels. The floors were dirty! Walking to bed after a shower the bottom of your feet would get dirty. The rest of the room was clean. One elevator worked while we were there. Except for the one person that wouldn’t get towels in the morning the staff was very nice.6:30 am breakfast didn’t help us much, we had to be at work at 7 so that didn’t count for us much.

Very good

Passable