Best Western Plus Santa Barbara, Santa Barbara

Very nice hotel that was clean and quiet.

Liked: Nice quiet hotel; friendly staff; room was very clean.
Disliked: None.

Superb

Good

Very good

Wonderful hotel, very poor first...

Liked: Very comfortable accommodation. Quiet room and location, and I particularly loved the jacuzzi and heated outdoor pool. These were a real treat in the cooler temperatures of the spring. The staff were mostly very polite and welcoming. I also appreciated the laundry room. Thank you for a great stay in Santa Barbara.
Disliked: The receptionist who greeted me on my day of arrival was incredibly frosty and unwelcoming. I believe his name was "Jesus". After my greeting him and saying I had a reservation, his first words to me were "I need your ID and credit card", as if he were some kind of authoritarian law enforcement officer. He didn't warm up after this either, and gave me the fakest of smiles when I tried to continue to be polite with him (not easy given his attitude). This wasn't the kind of reception you'd expect when paying £240 a night for your accommodation. Fortunately all the other receptionists I spoke with, four more in total, were much more welcoming and polite. Still, it left a bad taste in my mouth for what was otherwise a wonderful stay. First impressions go a long way, and it would be good for this member of staff at this otherwise exceptional hotel to bear this in mind.

fine stay and good value...

Liked: Nice pool area, room clean and modern, comfy bet, good location, tasty restaurant on site with good breakfast. Room rates were low as I was visiting mid-week in early Spring (weekend rates were at least double, which would have been quite pricey -and this is a relatively basic hotel.). Location is good, beautiful hilly residential area next to downtown SB (next to Cottage Hospital precisely).

I came for Orchid Show,...

Liked: Quiet. Staff gracious and helpful.Parking was easy.
Disliked: Room cold, brought portable heater. Next day maintenance fixed.Lighting uneven. Only mirror in bedroom on closet door, but dark area.Duvet too hot, sheet only too cold.Book.com = free bkfst, but NO.