Best Western Plus Durham Hotel & Conference Centre Guest Reviews
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|4.4 miles from OSHAWA centre|
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Norm Mon, 29 May 2023
Lucia Mon, 29 May 2023
will not be rebooking
Liked: location for use
Disliked: service and quality of rooms for the price. breakfast was terrible
Anabessy Wed, 24 May 2023
It was a cozy place...
Liked: Breakfast was lovely. We went in expecting a continental breakfast as that is usually what's typically included but we were pleasantly surprised with bacon, eggs and waffles.
Disliked: I wouldn't say I didn't like anything, but if I had to change something it would be the pillows. They were okay , not great but that is a personal preference.
Burnie Wed, 24 May 2023
Very disappointment with Best Western...
Liked: We stayed in room 124 from May 20 and checked out on May 22Check-in went well; parking was plenty and close to the room, and the hotel was near HWY 401 Canada
Disliked: 1) When we arrived, only one out of 4 lights was working in the bedroom area. There was duct tape on one of the light fixtures, and there were no lampshades on two of the light fixtures that were supposed to have lampshades. The light fixture with the duct tape did not work even after we called someone to replace and add bulbs for the four lights mentioned above. 2) The bed linens were soiled badly on one of the beds. The usual top cover sheet was the worst of all, with yellow-coloured medium spots all over.3) The bathroom seemed to have just been renovated as the bathtub had a lot of residue of materials used to renovate.4) The TV in the room seems old based on the very poor resolution.5) A not-very-nice smell was also in the hallway leading toward my room. 6) When I asked to be moved to another room, the guy at the front said none was available.7) The eggs for breakfast were very grainy, and on my last morning, the waffle maker was not plugged in, and it was some minutes after 8 am.
Mikey Mon, 22 May 2023
never going back to this...
Liked: at least it was close to the train station.
Disliked: where should I start? I arrived at 1 am. the hotel manager tried to enter the room at 2 am when I was having a shoulder. thank goodness the room was locked. it turned out the night time manager was double booked or confused about her own system after she personally gave me the room. and then she called me at 3 am in the morning. at 8:30 am, the day time manager called because the night manager under charged me. at least the day time manager gave me a late check out but it was so unprofessional on how they handle things. at no point, staffs had the right to enter my room without knocking or letting me know a head of time. it was inexcusable.
Dean Fri, 19 May 2023
waste of 340 dollars
Liked: close to our bowling event
Disliked: Already did review direct with hotel... not good tub was not flat on bottom slip hazzard, ceiling appeared recent leak, noisy heater, no hot water first thing for tea , no milk!! the entire building was noisy yet appeared the only people there were the GM construction workers
David Mon, 15 May 2023
Liked: Nice big room, very clean. Good breakfast.
Disliked: No complaints...
Alexia Sat, 6 May 2023
Robert Wed, 3 May 2023
All as we could have...
Liked: We needed a particular location and found it, with accommodation all as needed.
Sean Sun, 30 April 2023
Liked: The staff was attentive classy and highly respectable . We were treated with smiles and happy staff . Love Best Western