Best Western Plus Downtown Inn & Suites Guest Reviews
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Write a review
Donna M, Dickinson, visiting Bayou Music Center Tue, 26 April 2022
Liked: Mary was very helpful with all of our questions.
Disliked: None.
Rhonda, New Iberia, visiting Warehouse Live Tue, 28 May 2019
The hotel was great. Great location; great service; loved the breakfast.
Liked: The spacious rooms.
Disliked: Only one elevator.
Nathan Tue, 21 June 2022
Excellent location, always lovely staff...
Liked: Staff are always polite and helpful, very welcoming. Rooms are extremely spacious and the location is perfect for easy access to the bars and restaurants of midtown and downtown and its extreemly easy to get on to the main highways and head out of town.
Disliked: Breakfast could be better.
Johanna Sat, 18 June 2022
Great location, great staff!
Liked: The best thing about this hotel is the lovely staff!
Rachel Wed, 15 June 2022
comfortable, clean and very helpful...
Liked: conveniently located, clean, nice pool.
Farias Tue, 14 June 2022
nice area
Liked: nice room and facility
Disliked: ac did not cool the room down and management asked if I had the ac on and I said auto, I know how to run a thermostat
Dana Sun, 12 June 2022
Disappointing
Kamil? Thu, 2 June 2022
Exceptional
Liked: Very nice hotel!! Perfect location (close to aqvarium and downtown), cozy,very helpful and friendly stuff, clean room, room was cleaned every morning, children loved the pool, free water and coffee 24 hours, there is washing mashine for guests, breakfast also were quite good (you cannot compare american breakfast with european breakfast:) in america i miss vegetables and real food so much, but compare with other hotels breakfast it was quite good).
William Tue, 31 May 2022
Will be more attentive and...
Liked: My stay at this hotel is always nice. It is the perfect location for my stay and the staff is always wonderful. The rooms are spacious and very well maintained.
Disliked: My one exception is cost for my room with a single occupancy was $150.00 higher than my friends (Double occupancy) room which was exactly like mine. The difference is they booked their room with the hotel and I booked my with Booking.com - very disappointing.
Joe Wed, 25 May 2022
Superb
Christina Mon, 23 May 2022
Loved everything about it and...
Liked: The best part was Mary, she was awesome it was 11 of us and she made sure we were good the entire trip, we looked for her each day.
Disliked: There really isn't anything that I didn't like.
Kitty Wed, 18 May 2022
Great choice for short Houston...
Liked: The front desk people were welcoming and extremely helpful with advice. The staff did a great job making a range of simple breakfast items look fresh and appealing.