Best Western Plus Diamond Valley Inn Guest Reviews
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2.2 miles from Hemet centre |
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Bianca Mon, 11 March 2024
I wouldn’t stay here again
Liked: Friendly staff.
Disliked: Checked it close to 9pm & Guests next door were loud & playing loud music.We called the front and they asked them to keep it down. They turned off the music but were still talking and laughing very loud. We were woken up at 6AM by the same guests next door being super loud , we called the front but this time they didn’t do anything about it. Therefore, we had a horrible experience and didn’t get any sleep! We asked to switch rooms but they were fully booked. Another thing, when we were going to lay down , we noticed our bed was filled with hairs! The top sheet and under blankets. We asked for an extra set of blankets and we only got a mattress cover and one sheet. We used the sheet to put on top of the bed but we didn’t have anything to cover ourselves with so we just slept with our jackets on. For a $200 dollar room , I expected a better stay but we couldn’t even rest.
Martha Fri, 8 March 2024
Comfortable clean and acceptable for...
Liked: Access location central to our need and clean
Disliked: This stay was trouble with internet whole time
Kingsley Thu, 7 March 2024
Exceptional
Liked: The hosts there were friendly, and the reception we got made our stay homely.
Disliked: There was just nothing we didn't like. Me and my wife had a relaxing time there.
Martha Sat, 2 March 2024
Bad start decent end
Liked: The room we were given was the upgrade after our experience is all I will say with our room from the actual room that was given to us to the mess that was the plumbing
Disliked: That first room that we were given
Aubreana Sat, 2 March 2024
Exceptional
Annapurna Tue, 27 February 2024
Good
Liked: Staff were friendly. Location was good.
Disliked: Pool was cold.
Dudley Mon, 26 February 2024
It was excellent/
Liked: The location was close to where my aunt lived which made it easier to celebrate her 95th birthday. There were several restaurants nearby as well.
Disliked: The bathroom and breakfast facility could be a bit larger.
Christina Mon, 26 February 2024
Decent, friendly staff
Liked: Staff was fabulous and friendly
Disliked: Empty alcohol bottles all over parking lot, upstairs guest stomping at 4am
Jilly Sun, 25 February 2024
Staff was very disrespectful and...
Liked: Staff was very rude and disrespectful.Room had no running hot water
Disliked: No running hot water
Maureen Thu, 22 February 2024
I am a loyal customer...
Liked: I always stay at this Best Western when I come to Hemet. The staff & team is wonderful, xlnt customer service! The breakfast is always delicious too.
Disliked: A small minor issue. The bathtub had no stopper/missing plug to take a bath/fill up the tub. I improvised using a wash cloth to act as a stopper in the drain to fill the tub for a quick bath.