Name: Best Western Plus Dana Point Inn-By-The-Sea
Address: 34744 Pacific Coast Highway, Capistrano Beach, CA
Telephone: (888) 420-1657
Rating: 4

Best Western Plus Dana Point Inn-By-The-Sea Guest Reviews

Overall Average Score:

Very Good (4.5 out of 5)

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Exceptional

Superb

Liked: Near beach
Disliked: Traffic

Pleasant

Decent hotel stay for one...

Liked: Staff was very friendly and helpful. Easily accessible, free parking.
Disliked: You can hear every heavy footstep in room above. My shower water knob was very tricky - had to call desk to learn how to get hot water by barely turning the tap on.

Terrible.

Liked: Nothing.
Disliked: Main objection is my daughter and I who have stayed in hotels, Airbnb’s worldwide had our stay ruined by bed bugs. This is a first for us. My daughter was bitten the most. I complained to the staff. We were assured we’d be given a different room if feasible. I requested room be fumigated. On our return we were told that vinegar and baking soda had been used in room?? We were there for 3 days . The bites increased and became more pronounced. We are now back home. Having read up about bed bug infestation we now need to exterminate our home and belongings! All this after spending a small fortune flying to California and everything related to traveling. The establishment should be shut down and totally exterminated so other people don’t suffer as we’ve been. Horrible experience. We are still suffering and scratching!