Name: Best Western Plus Crossroads Inn & Suites
Address: 135 Wood Ridge Terrace, Gordonsville, VA
Telephone: (888) 323-5826
Rating: 4

Superb

Good

Very good

Liked: The staff was nice.Rooms are clean.Your equipment is old and noise doesn't let you rest well.
Disliked: The pool and hot tub are not clean. It would be nice to keep up with it since you have a big advertisement about it.

Exceptional

Enjoyed the convenient location while...

Liked: This is a good location by the interstate for people traveling or those who want easy access to Charlottesville or Richmond during their stay. Lots of wineries and beautiful countryside in the nearby area too. Zion Crossroads has lots of dining options if you want to eat lunch or dinner nearby. Highly recommend Rhett's, which is an easy walk. Rooms were clean and beds extremely comfortable!
Disliked: Breakfast was decent, but one day the pancake machine wasn't working and the next day the oatmeal was cold. The pool tiles are very grimy to the point that people (just kids, I hope) had carved the names and other words into the grime. Gross, but the water seemed otherwise clean. The property was recently renovated and the lobby now feels cold and sterile where before it felt cozy and inviting. There is a new Hampton Inn nearby and it feels like they tried to hard to compete with that model.

Convenient location for John Paul...

Liked: We stayed in this hotel for a concert at the John Paul Jones Arena and it was pretty convenient as far as being within a 30 min drive to the concert! The bed was comfortable and the bathroom was clean.
Disliked: We were charged $30 additional for a pet fee, which was not visible anywhere I had looked for a pet fee when I reserved the room. We were already paying a premium rate because of the concert so with the pet fee it was pretty expensive. The room was "one of the pet rooms" and the carpet was very dirty and needed cleaning. When we travel with our dog I always bring supplies to clean up after our dog if they have an accident, but apparently no one else does!

I would probably stay again.

Liked: Good location. Close to restaurants and interstate. Very clean.
Disliked: I wish there was some lotion or a shower cap provided. It was priced a little high for that area.