Best Western Plus Crossroads Inn & Suites Guest Reviews
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4.7 miles from Gordonsville centre |
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Cynthia Mon, 29 April 2024
I enjoyed my stay
Liked: I didn’t get breakfast
Disliked: Everything was good
Terrill Mon, 22 April 2024
Exceptional
Katrina Sat, 20 April 2024
Superb
Liked: Na
Disliked: Na
Edward Sat, 6 April 2024
Convenient to events planned for...
Disliked: Room rates much higher than necessary in my opinion.
Jennifer Sat, 30 March 2024
It was very pleasant and...
Liked: The staff and location
Disliked: The beds were hard, the hallways smelled a bit like dogs, and the rooms were not quiet - a bit noisy.
Ryan Fri, 22 March 2024
Overall value for price not...
Liked: Breakfast included with stay added value. The staff working the breakfast area in the mornings was terrific. Overall qualtiy of food and drink options were great.
Disliked: Room coffee was terrible. Could not drink the in-room coffee. The in-room refrigerator did not work so well. The freezer worked great but the refrigerator struggled to keep our cold items cold. Having the beds made during our stay was an added service that was not explained to us at check-in. Upon returning to the room for the second night we were looking forward to fresh made beds and a cleaned room. When I called the front desk to ask about the beds not being made I was told that was an added service that I had to request at check-in. Not sure if I agree with that policy. Disappointing to say the least.
Adams Mon, 18 March 2024
Needed an overnight stop to...
Disliked: The bed was uncomfortable.
Harriet Mon, 4 March 2024
met the purpose for our...
Liked: Breakfast was adequate. Room was comfortable and clean. Pool looked awesome but we didn't use it. Parking is adequate; it's easy to find and there are some good walking areas nearby with lots of shopping opportunities for the usual stuff.
Disliked: We were on our way to a funeral and arrived an hour short of check in. I called three times and was kind of 'put off' by staff not being able to commit to one room being available to change into appropriate clothes for the occasion. We were however able to get in and changed. Also, there is clearly a need for upgrading the place which I noted was underway.
Sochitl Mon, 4 March 2024
Great for a getaway, convenient...
Liked: Room was clean, set up and layout of room great! Location was close to the exit, with a Starbucks right in front of- HUGE bonus for me! Staff were fabulous. Breakfast was good. Loved the indoor pool. Amenities were on point! Definitely updated and maintained.
Disliked: Coffee, whatever the hotel’s coffee brand is - AWFUL, bitter stuff! I tried the room coffee, it was horrid. The breakfast coffee was only slightly better, but still unpleasant.
Scott Tue, 27 February 2024
Good stay except for the...
Liked: The gentleman who maintained the breakfast area was AWESOME! It was very clean and he kept the food stocked up. He was very friendly and was concerned for the needs of the guests.
Disliked: The Bed sheets were scratchy.