Best Western Plus Cold Spring Guest Reviews
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0.7 miles from Plymouth centre |
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Moiseef Mon, 11 December 2023
Reached all my expectations
Liked: Very good breakfast, choice of coffees, etc. Quiet location , my second time in this motel, no désappointement.
Michael Sat, 9 December 2023
Pleasant
Johnson Sat, 2 December 2023
Very poor
Liked: Friendly staff, clean room,
Disliked: Everything was great up until the second night. I left to go do some shopping and returned at 11:10pm. I tried to get in my room and the key was not working. I could not get in my room. I went to the front desk, no one was there, the doors were locked, and the lights were all off. I then called customer service to see if they could get a hold of anyone. They were as helpful as they could be. I was put on hold while they called the front desk ( as i had done already) they said no one would answer and for me to go back to try the desk again and if i still didnt get anywhere to call her back and they would find another place for me to sleep. It was now almost midnight and i was exhausted not to mention i had all of my belongings in the room, i had to call my boyfriend who was an hour and a half away to come and bring me his key card because i was locked out and and in my car. I waited and fell asleep in my car for the hour and a half for him to get back not to mention the 45 mins i had spent on the phone with customer service. I am extremely disappointed in my stay at Best Western Cold Springs. Paying $200 a night my expectations were a lot higher.
Cheri Tue, 28 November 2023
User friendly- comfortable accommodations
Liked: Clean- friendly- good breakfast
Rogerio Sun, 26 November 2023
Superb
Tom Wed, 22 November 2023
Superb
Liked: The room was very comfortable. I got the upgraded king spa room. We were very relaxed and with the upgraded room we had a separate room with a fireplace where we got to eat awesome local pizza and watch the Eagles beat the Chiefs from the hot tub. Not far at all from the main attractions and parking is plentiful. Get the parking app to make it easier. For a random road trip with my girlfriend and I I was very happy and enjoyed my stay. I would definitely return.
Disliked: Could have had some more blankets on hand. It does get cold. Nothing else was a problem.
Cynthia Sun, 19 November 2023
We cane to watch the...
Liked: We loved the beds.The room was very clean.nice. TV…..Checkin was easy….even had cookies for my grandson.Would definitely stay again!
Carol Sun, 5 November 2023
Superb
Liked: Excellent location, staff and service. Lovely big, comfortable room
Disliked: Nothing
James Tue, 31 October 2023
Pleasant
James Tue, 31 October 2023
Pleasant