Best Western Plus Chena River Lodge

It will do

Liked: Location was great.
Disliked: Old building but comfortable. No parking

Only a place to stay,...

Liked: It was a clean tidy place, easily accessible.
Disliked: The staff at the reception. They would do well to smile. I was away and was contacted by a tour agent at the hotel. They did not try to contact me to inform. The tour agent left.. I lost the tour. When I returned soon after, the reception did not even inquire about my tour or inform about the agent's visit. At checkout time they were in a mighty hurry. We left after we were informed that we should vacate. No courtesies.shown.

Good option with functional location

Liked: Excellent location, close to the airport and the departure of some tours. Having Fred Meyers across the street is a big plus, especially in winter.Breakfast is quite good in quantity and quality.Reception working 24/7.
Disliked: The airport shuttle service is no longer offered, and the room cleaning service needs to be significantly improved. We had to ask reception directly for bathroom supplies twice.

Not worth what we paid...

Disliked: Room hadn’t been cleaned properly. Woman who checked us in was very aloof and not at all friendly.

Very good

Bad experience

Liked: Service was mediocre beds were uncomfortable and it was loud
Disliked: Loud mediocre service did could not sleep a wink

Super clean and quiet. Good...

Liked: Cleanliness, quiet, comfortable beds and pillows.
Disliked: Nothing noted.

Exceptional

Liked: That is was pup friendly , location

Exceptional

Liked: Insanely comfortable beds. Nice staff. Decent breakfast
Disliked: Key card was having some issues, but other than that, it was fine.