Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

I would definitely use this hotel again. Nice and clean; conveniently located with a good restaurant.

Liked: Upgraded to suite.
Disliked: Not really bad but fridge could have had some drinks in it.

The suite was spacious and clean.

Liked: The staff were very helpful and fun and the resturant in the lobby called The Edge served wonderful food and drink. The view from the balcony was very "entertaining" and the location of the hotel was central and close to theatres, shopping and fine food.
Disliked: There was a lot of night time street noise and would recommend earplugs or an upper floor.

We would definitely stay there again!

Liked: Beautiful suite - great view from the balcony. Very clean, spotless in fact!

Convenient to locations we needed...

Liked: Breakfast experiences were good. Overall location to where we needed to go was great.
Disliked: Cost factor. $500 a night was a little steep. Having to basically beg for a "free" travel pass daily was frustrating. Restocking of certain amenities was lacking.

Will do as a get...

Liked: Central and cost effective for central Vancouver. Although was slightly irked that it was cheaper to stay booking afresh 1/2 days before than reserving months in advanced. Room sick is decent. Nice balcony overlooking Vancouver.
Disliked: Sofa bed wasn’t made up for us on arrival - and was horrible to sleep on with a prominent bar felt midway down the back. You have to pay for car parking.

Nice place and nice staff...

Liked: Clean and nice. Well maintained.
Disliked: We were offered extra towels twice and never got them. Then we asked for extra towels and still never got them. The AC unit was in the sitting room of the suite and did not cool the bedroom well.

Pleasant

Great place, nice and helpful...

Liked: Staff were approachable friendly trustworthy and helpfulClean Felt safeCentrally locatedClose to cruise portConcierge availableSpacious room with multiple beds that were able to accommodate our party of 5 comfortablyBalcony for fresh air
Disliked: Wish they had a shuttle to/ from airport and cruise ports but the taxis were fast and readily available.

Very poor

Liked: Personal. Manager was professional and comped my breakfast because of a plumbing issue w my room.
Disliked: Having to relocate my room because the toilet was backing up with waste and toilet paper from other guests of the hotel (not from my use ) almost to the point of spilling over. Then having to relocate to a different room because of this issue.

Very good

Dirty towels, cigarette butt on...

Liked: Unclean room and not adequately cleaned when asked
Disliked: Price and. Cleanliness

Good