Best Western Premier Chateau Granville Hotel & Suites & Conference Centre Guest Reviews
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Vic, Nanoose Bay, visiting Commodore Ballroom
I would definitely use this hotel again. Nice and clean; conveniently located with a good restaurant.
Liked: Upgraded to suite.
Disliked: Not really bad but fridge could have had some drinks in it.
Wanda, .Vancouver, B.C.
The suite was spacious and clean.
Liked: The staff were very helpful and fun and the resturant in the lobby called The Edge served wonderful food and drink. The view from the balcony was very "entertaining" and the location of the hotel was central and close to theatres, shopping and fine food.
Disliked: There was a lot of night time street noise and would recommend earplugs or an upper floor.
Janice, Cawston, visiting The Orpheum Vancouver
We would definitely stay there again!
Liked: Beautiful suite - great view from the balcony. Very clean, spotless in fact!
Jeffrey Thu, 10 July 2025
Convenient to locations we needed...
Liked: Breakfast experiences were good. Overall location to where we needed to go was great.
Disliked: Cost factor. $500 a night was a little steep. Having to basically beg for a "free" travel pass daily was frustrating. Restocking of certain amenities was lacking.
James Thu, 10 July 2025
Will do as a get...
Liked: Central and cost effective for central Vancouver. Although was slightly irked that it was cheaper to stay booking afresh 1/2 days before than reserving months in advanced. Room sick is decent. Nice balcony overlooking Vancouver.
Disliked: Sofa bed wasn’t made up for us on arrival - and was horrible to sleep on with a prominent bar felt midway down the back. You have to pay for car parking.
Neyer Thu, 10 July 2025
Nice place and nice staff...
Liked: Clean and nice. Well maintained.
Disliked: We were offered extra towels twice and never got them. Then we asked for extra towels and still never got them. The AC unit was in the sitting room of the suite and did not cool the bedroom well.
Manish Thu, 10 July 2025
Pleasant
Ashley Thu, 10 July 2025
Great place, nice and helpful...
Liked: Staff were approachable friendly trustworthy and helpfulClean Felt safeCentrally locatedClose to cruise portConcierge availableSpacious room with multiple beds that were able to accommodate our party of 5 comfortablyBalcony for fresh air
Disliked: Wish they had a shuttle to/ from airport and cruise ports but the taxis were fast and readily available.
Anonymous Wed, 9 July 2025
Very poor
Liked: Personal. Manager was professional and comped my breakfast because of a plumbing issue w my room.
Disliked: Having to relocate my room because the toilet was backing up with waste and toilet paper from other guests of the hotel (not from my use ) almost to the point of spilling over. Then having to relocate to a different room because of this issue.
Miguel Mon, 7 July 2025
Very good
Gary Mon, 7 July 2025
Dirty towels, cigarette butt on...
Liked: Unclean room and not adequately cleaned when asked
Disliked: Price and. Cleanliness
Christian Sun, 6 July 2025
Good
Terilynn Sat, 5 July 2025
Superb