Best Western Plus Champaign/Urbana Inn Guest Reviews
Write a review
|2.2 miles from Champaign centre|
Write a review
Anonymous Sun, 9 May 2021
Disliked: The noise from the mechanicals was terrible. The floor literally vibrated like being on a cruise ship.Despite the CDC stating masks were no longer required they were anal about people wearing them.
Roy Sun, 9 May 2021
Too expensive for quality !
Disliked: In room coffee macking too small and coffee packets sub par because you can't Bradly open it without tearing coffee filter packets along with outer packet & then spilling grinds on floor. It's also in a tight narrow space not near water?
Laura Sun, 9 May 2021
Maureen Sat, 8 May 2021
Deanna Thu, 6 May 2021
Liked: Very good! Very good variety of solections and hot food too!
Disliked: Wish the pool was larger.
Roselyn Thu, 6 May 2021
Lea Thu, 6 May 2021
Liked: Rose was working the front desk when I checked in.she got me all registered and set.I went and got my Granddaughter out of the car who is somewhat disabled. Coming in my Granddaughter was having a hard time Rose came up to us told me to wait there at the table where we had to stop that she was going to get us a room that was on the 1st floor and closer for her. Wow! She did not have to do that!! But I can't express how much I appreciated it!! She was very friendly and polite the whole time but to go above and beyond like that is something you don't see enough of anymore. She is an employee you want to keep!! Employee's like that is part of what makes customers keep coming back.Thank you again Rose! Your kindness was very much appreciated!!
Disliked: Breakfast was OK. A few employees were rather snobbish and rude.couldn't get the room comfortable temp.wise.you go down a degree it was too cool go up 1or2it got to warm other than that it was fine.
Miranda Wed, 5 May 2021
Orville Wed, 5 May 2021
Liked: Breakfast was good.
Disliked: You only charged $30 for our dog which is better than most hotels. I would like to see an even lower rate for a small dog.
Lisa Mon, 3 May 2021