Best Western Plus Champaign/Urbana Inn Guest Reviews
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Write a review
Kristine Fri, 27 June 2025
Will never return or visit...
Liked: Nothing. It was gross.
Disliked: There was NO indication that pets couldn’t be in a suite. We booked a suite and they downgraded us to a disgusting room with linoleum flooring and we had to pay $40 PER PET!!! We needed that suite. We needed the kitchen area. The staff was unkind about it too. Not happy. Will never return. We should get a refund for having to pay for pets since the website said nothing about pets not being allowed in suites OR that there was a fee for each pet.
Shereen Thu, 26 June 2025
Passable
Karen Thu, 26 June 2025
Very good
Martin Thu, 19 June 2025
Passable
Jennifer Tue, 17 June 2025
Exceptional
Liked: Room was clean, breakfast was nice.
Disliked: Price was pretty high - $700-800 / night
Ritu Tue, 17 June 2025
Very good
Anthony Mon, 16 June 2025
Poor
Anonymous Fri, 13 June 2025
The hotel was great and...
Liked: The place was clean and in good shape
Disliked: There were no cribs available for our little one, as we have been offered at other hotels.
Anne Sun, 8 June 2025
Ok
Liked: Wheelchair accessible features met our needs.
Disliked: Not able to use cash to pay.
Anonymous Sun, 1 June 2025
Very good experience
Liked: Clean, well maintained, and very attentive and friendly staffing