Best Western Plus Chalmette Hotel

Very good

Great stay, will stay again.

Liked: This property was in a good location. The area was quiet and had near by stores and restaurants.

Hotel is good but not...

Disliked: I had to wait 17 minutes before anyone showed up at the desk to check me in. I rang the bell a few times and even called the hotel 3 times and didn’t get an answer. When she did show up she told me she had to go take care of “this man” before I could be checked in. I had a tired baby with me which made it even worse.

Disappointing

Liked: The staff were very friendly.
Disliked: The 1st room they put us in was on the main floor and smelled like mold so bad we walked right back out. They moved us to a different room on the 2nd floor. When we got off the elevator the whole hall smelled bad, we got into the 2nd room and it was just as bad, smelled like mold. We went back down and asked for a refund. They refunded our money thankfully and went somewhere else.

Passable

Exceptional

Exceptional

We needed many rooms for...

Liked: The facility was neat and rooms as expected. We booked several rooms for family in town for a wedding.
Disliked: Every single family member that stayed has said the same thing...the front desk staff was absolutely rude and unhelpful. She made every member of our family feel uncomfortable . The gentleman on duty that week was much nicer.

Superb