Best Western Plus Cecil Field Inn & Suites Guest Reviews
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|13.5 miles from Jacksonville centre|
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Anonymous Thu, 23 January 2020
Liked: RM was big and clean. Big probably because they had us booked in two rms.
Disliked: Front desk girl booked us twice. Could not get the keys to work. We had to go down again for new keys. Cleaning lady came in the rm at 730 am . man knocked at the door at 9. Everyone thought the rm was unoccupied! Slow elevator. Dirty smelly carpet in stair well. Non impressive breakfast. Staff was good. The front desk young new girl caused all the problems.
Denys Tue, 21 January 2020
Liked: Staff was nice. Quiet place.
Disliked: I got room with mold on ceiling, but next day I got much better room. Breakfast could be better.
Jiavonna Wed, 15 January 2020
Liked: Most of the staff were friendly and polite, but not ALL.
Disliked: The room was in poor shape. The A/C made a loud noise that kept me up at night. The first room they gave me...the TV wouldn't work. They switched my room and it had less furnishings. No bench no ottoman so it seemed like a downgrade due to a broken tv. The cable stops frequently and takes long time to come back. The elevator is slow as molasses considering there are only 5 floors. The toilet clogged twice and I had to get a plunger and fix it myself TWICE due to it being after hours and there is no onsite maintenance. The toilet tank was FULL OF MOLD, DISGUSTING and the paint was chipped on the bathroom walls. There was mold between the tiles in the shower, which has probably been there for a while because the girls DID do a great job when they cleaned the room. The breakfast was gross and items like sausage and eggs were undercooked. Despite the fact it was free...it cost me significantly more to have to eat breakfast away from the hotel. I just expected more. The property smelled overwhelmingly of paint the moment you step in. All in all I felt ROBBED and I will not consider staying at this property again...NOR WOULD I RECOMMEND IT TO ANYONE!!!!! one STAR...BARELY!
Virginia Tue, 14 January 2020
Liked: Convenient location - easy exit off I10, plenty of food choices nearby - even a grocery store!
Disliked: Because of the small a/c unit, the room had a bit of a damp, musky smell.
Elizabeth Sun, 12 January 2020
Charles Mon, 6 January 2020
This was an exceptional motel...
Liked: The comfort of the bed #1.... The cleanliness #2... The friendliness of the staff also #1... The location also #1...
Disliked: There isn?t anything that we did not like !!
Timothy Mon, 6 January 2020
Liked: New, clean, comfortable, convenient
Disliked: It was all good
Charles Thu, 2 January 2020
I would stay here again...
Liked: Excellent location. Clean room. Friendly staff.
Disliked: Breakfast staff hovering over you and watching you make your plate. At other hotels, the staff comes out of the kitchen every few min and checks to see if they need to cook more food. That would be preferred. Also, I could tell that it's time for some small maintenance like the faucet in the bathtub was loose and had a gap between it and the wall. Small unimportant things, I know. Overall not a bad stay by far. I'm just used to better stays for the same or less money.
Dorothy Wed, 18 December 2019
Liked: Convenient and clean
Laurie Thu, 12 December 2019