Best Western Plus Cecil Field Inn & Suites

Exceptional

Liked: I loved how clean and the staff were excellent!
Disliked: It rained and I couldn't enjoy the pool! Mother nature

Excellent!

Liked: It was conveniently located, comfortable beds and pillows. The room was spacious with nice TV and many channels to choose from. The breakfast was delicious with many juice and tea options. Very friendly and helpful staff.

Exceptional

Pleasant

Liked: The staff was great except for one older man. He had something to do with house keeping, and was ugly to the other employees. Breakfast was great, sausage, eggs, biscuits and gravy, toast, waffles, cereal, fresh fruit, yogurt, muffins, juices, milk, coffee, hot chocolate, etc...
Disliked: I booked a room for 5 people. We got 2 towels. So we used those and asked for more and they gave us 2 again. I didn't have a balcony like I was supposed to, and the fold out couch/bed was broken.

Our stay was good and...

Liked: Breakfast was good- didnt use pool or gym but looked nice
Disliked: Our room smelled very musty and felt damp- was very hot when we walked in. The adjoining room to ours did not lock. We requested another room and they promptly switched our room without hesitation. The room we switched to still had a musty smell but not nearly as bad as the first room. When on the elevator, another couple asked us if our room smelled bad (because theirs did also).

Pleasant

Very good

Comfortable , but avoid floor...

Liked: Convenient location access to interstate.Friendly staff
Disliked: Had issues with the floor /room as the facility on the floor I was assigned (3) had some previous issue that was being covered by intense over application of air freshener to floor 3 and my room. Not sure it was to cover up a fire sprinkler failure or some other water issues but as the strong scent of air freshener faded , the sour smell of mildew surfaced in both the hall and the room itself . Other floors seemed not affected as I walked the halls. That kept me from rating the accommodations any higher than fair while the comfort level of the room was otherwise dry good.I would not take a room on this floor without first visiting the room assigned to you to see if that had been fixed.

Exceptional

Liked: The hotel was clean and comfortable. The staff was great!
Disliked: Nothing, would definitely book again if we're ever in the area