Best Western Plus Castlerock Inn & Suites Guest Reviews
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Margie, Charleston, visiting Walmart AMP
I really enjoyed staying here; comfortable bed; clean room throughout; only disappointment was the breakfast.
Liked: Clean room; comfortable bed.
Disliked: Continental breakfast was not as good as I hoped.
Crystal, Springfield, visiting Walmart AMP
Staff very nice and clean rooms. Would go back there on my trips.
Disliked: Nothing.
Scott Mon, 9 June 2025
Bad
Disliked: Cancelled my reservation at check-in
Kim Wed, 28 May 2025
Exceptional
Cheryl Thu, 22 May 2025
This is an okay hotel,...
Liked: Decent hotel, good location, close to everything.
Disliked: The hot tub was drained and was literally an open hole with algae in it and no water. It was a complete hazard for the kids running around. Also, the front desk tried to double charge me when I arrived, even though I already paid on booking.com.
Paul Sat, 17 May 2025
Very good
Liked: Very clean, good breakfast, friendly staff, convenient location
Disliked: The hotel wasn't very full. We were assigned a room where the windows looked out onto a very busy street. We were awakened at 6 am by the traffic noise. We should have been given a room on the other side of the hotel.
Teresa Fri, 16 May 2025
Exceptional
Mike Mon, 12 May 2025
Exceptional
Landin Thu, 1 May 2025
It was nice
Liked: Breakfast was amazing. Everythings close by and hospitals are close by
Pacia Mon, 14 April 2025
Exceptional
Mariano Wed, 9 April 2025
Passable
Rebecca Wed, 26 March 2025
Good