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BEST WESTERN PLUS Carlton Plaza Hotel eee
BEST WESTERN PLUS Carlton Plaza Hotel, 642 Johnson Street, Victoria, BC | Area: Downtown Victoria
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4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (199 Ratings)
0.1 miles from Victoria centre
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Hotel Description
You get a lot for a little at the non-smoking Best Western Plus Carlton Plaza Hotel including complimentary internet access in well-equipped rooms and a central location in the historic heart of Victoria. A local landmark dating from 1912 the seven-story Best Western Plus welcomes you with an elegant lobby graced by a grand piano. The 103 non-smoking rooms and suites have 37-inch flat-panel TVs with satellite programming free high-speed internet connections and mini-fridges. Also on the house are bottled water and morning newspapers. There's a fitness room packed with cardio equipment if you want to burn a few calories. The cozy restaurant serves breakfast and lunch. Valet parking is available for a fee. A block from the shops and eateries along Government Street the Best Western Plus is in the heart of Vistoria's historic district. The Victoria Conference Centre is six blocks south putting it within easy walking distance. Beacon Hill Park is one mile south and Butchart Gardens is 15 miles north. Victoria International Airport is 16 miles north.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Newspapers
` Parking
` Valet Parking
` Safety Deposit Box
` Shops in Hotel
` Air Conditioning
` Barber/Beauty Shop
` Concierge Service
` 24-Hour Front Desk
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Daily maid service
` Private parking
` WiFi everywhere
` 24-hour security
` Daily Housekeeping
` WiFi available in all areas
` Parking garage
` Electric vehicle charging station
` Breakfast options
` Key card access
` Smoke alarms
` Fire extinguishers

BEST WESTERN PLUS Carlton Plaza Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.25 out of 5)

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2

Disappointing - 2 out of 5

Anonymous Tue, 30 June 2020

Disappointing

Liked: Um sort of close to inner harbour
Disliked: The beds were somewhat uncomfortable and we were hoping for a larger room or 2 rooms slip in suite. Was hoping to have a happy birthday note for husband as requested to make 1st visit to Victoria a little special but that didn't happen. The area was kind of stekcy and there was no parking. Host said parking was full so had to park a block away and haul stuff back and forth.

4.5

Wonderful - 4.5 out of 5

Celena Fri, 26 June 2020

Great location and staff

Liked: The location is great, downtown, you can do everything walking. The room is clean and comfortable. The staff was really nice and friendly.
Disliked: Due to covid-19 the amenities are not available and the staff can not enter in your room. But again this is only about the new regulation.

1

Poor - 1 out of 5

Bryan Mon, 22 June 2020

Never coming back!

Liked: The bed.
Disliked: I don?t like how the bed is right in line with the door so all the hallway light keeps you up all night. I didn?t like how the tv is so old that I can?t plug a movie in from my phone cause there is no HDMI plug or USB. The whole room lay out is wrong. Out of all the hundreds of hotels I?ve been at, this one doesn?t clean your room while your out!

5

Exceptional - 5 out of 5

Theresa Wed, 17 June 2020

Would definitely stay again

Liked: Very friendly staff. Room was very clean and very quiet.
Disliked: Bed Room pretty small

5

Exceptional - 5 out of 5

Nataliia Mon, 15 June 2020

Perfect location and great staff!

Liked: Location is fantastic and staff is super great. Front desk was very friendly and helpful, and we also received a text from housekeeping about any additional supplies we need. Highly recommend.

4

Very Good - 4 out of 5

Roberto Mon, 15 June 2020

Very good

0.5

Poor - 0.5 out of 5

Bile Thu, 11 June 2020

Wonderful

Liked: Custer service was awesome, she showed true customer care with big smile on her face , she greatest my baby girls.
Disliked: Customer service desk

4

Very Good - 4 out of 5

Corrado Tue, 9 June 2020

Very good

4

Very Good - 4 out of 5

Rae Sun, 7 June 2020

Very good

Liked: central location
Disliked: Black soot on the bed from the airconditioning unit

4.5

Wonderful - 4.5 out of 5

Bethan Tue, 2 June 2020

Superb

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BEST WESTERN PLUS Carlton Plaza Hotel 642 Johnson Street, Victoria, BC