Disappointing

Liked: Um sort of close to inner harbour
Disliked: The beds were somewhat uncomfortable and we were hoping for a larger room or 2 rooms slip in suite. Was hoping to have a happy birthday note for husband as requested to make 1st visit to Victoria a little special but that didn't happen. The area was kind of stekcy and there was no parking. Host said parking was full so had to park a block away and haul stuff back and forth.

Great location and staff

Liked: The location is great, downtown, you can do everything walking. The room is clean and comfortable. The staff was really nice and friendly.
Disliked: Due to covid-19 the amenities are not available and the staff can not enter in your room. But again this is only about the new regulation.

Never coming back!

Liked: The bed.
Disliked: I don?t like how the bed is right in line with the door so all the hallway light keeps you up all night. I didn?t like how the tv is so old that I can?t plug a movie in from my phone cause there is no HDMI plug or USB. The whole room lay out is wrong. Out of all the hundreds of hotels I?ve been at, this one doesn?t clean your room while your out!

Would definitely stay again

Liked: Very friendly staff. Room was very clean and very quiet.
Disliked: Bed Room pretty small

Perfect location and great staff!

Liked: Location is fantastic and staff is super great. Front desk was very friendly and helpful, and we also received a text from housekeeping about any additional supplies we need. Highly recommend.

Very good

Wonderful

Liked: Custer service was awesome, she showed true customer care with big smile on her face , she greatest my baby girls.
Disliked: Customer service desk

Very good

Very good

Liked: central location
Disliked: Black soot on the bed from the airconditioning unit