BEST WESTERN PLUS Carlton Plaza Hotel Guest Reviews
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|0.1 miles from Victoria centre|
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Alex Sat, 23 September 2023
Liked: Excellent location In beautiful Victoria. A nice restaurant for breakfast or brunch.
Disliked: Elevator is very slow. If you get a high floor it takes forever to get up and down.
Dawn Fri, 22 September 2023
Regan Wed, 20 September 2023
Eva Tue, 19 September 2023
Best Western is best
Liked: Reception: very friendly and helpful.
Jacque Mon, 18 September 2023
We enjoyed the hotel location,...
Liked: We received an unrequested room upgrade. We got a suite and we had 2 rooms and they were situated directly across the hall from one another. The upgrade and proximity to the 2nd room was greatly appreciated. Loved the proximity to the Ruby cafe. Appreciated the bottled/canned water that the front desk provided when asked. Loved the coffee machine by the elevator. Everything was great!!
Disliked: Can't complain about anything.
Gerri Mon, 18 September 2023
I would highly recommend this...
Liked: The convenience of the location and proximity to Ruby’s excellent restaurant. Very friendly and helpful staff.
Paul Sun, 17 September 2023
Overall the hotel was fine...
Liked: Bedrooms were good and the stay was good. The hotel was very clean as well.
Disliked: The parking situation is certainly the worst part of this hotel. First off they claim they have no parking yet they have a garage but offer “valet parking” instead. Not everybody has an extra $30 for someone to drive their car away. Instead of offering valet how about just allow people to park in the garage for free since we already paid for the hotel. The hotel already was fairly expensive for the type of hotel and location.
Lee Fri, 15 September 2023
Stephanie Fri, 15 September 2023
Ballard Thu, 14 September 2023
Top notch staff, large comfortable...
Liked: The staff were amazing! They went above and beyond for us. Top notch customer service. The bed was so comfortable and we loved having a balcony overlooking the city. We will most definitely be back!