We will be staying there again for sure. The workers were friendly and helpful; the room was clean. Thanks!

Liked: The room was nice and clean.
Disliked: None.

The people were friendly. The rooms were clean and comfy. The view was excellent along with the food and bar.

Liked: It was clean and the breakfast bar was amazing.
Disliked: None.

All was great. I was showing at the Xcel Center and the shuttle service to the center was excellent. Also, each night we ate at the bar off the lobby and the food was generous portions and well prepared!

We enjoyed our stay at the Kelly Inn and plan to stay there again when in the Twin Cities. We were there for the opening show of Garrison Keiller (at Fitzgerald Theatre) for the 2011-2012 season. Enjoyed the show - the weather - our stay at the Kelly Inn.

Liked: We were close to the events we were in St. Paul to attend. The people at the Front desk were very, very friendly and helpful, sharing information we needed answers for and providing information which was very helpful. The young lady who waited on us when we went for breakfast was really great - friendly - helpful - concerned to provide the best of waitress she could be. We found the hotel clean and very comfortable with the employee service amongst the best we have experienced.
Disliked: Didn't really find any real negative factors

Exceptional

Liked: How it still charges you the full price when u do a late arrival check in. Like 4am and had to get out of there by 11am.
Disliked: Felt like a bug waste

Nice location and great staff!

Liked: Front desk staff was very personal. The breakfast was very good.
Disliked: We stayed for part of a concert and when we got back the staff in the bar got killed. They didn?t have enough people to accommodate all the people. We were waiting for drinks and they said they got the last pizza.

Very good

Exceptional

Exceptional

Exceptional

Liked: Breakfast not that good...not hot. Beds great.

Exceptional

Awful

Liked: Maintenance man friendly
Disliked: Everything. The manager was rude and didn?t want to take a call about a person who called to complain,also we got charged 20.00 for hotel parking that no one told us about. The air conditioning didn?t work ,we couldn?t get the room we requested due to it wasn?t available.i Told them months in advance I?d be there early and things weren?t to our liking. They didn?t give us a discount on not having our particular to ready. Then we are driving home and I noticed they charged us another 25.00 , son I called and guy on the phone said for hotel clean up. We left alittle cat litter on the carpet. It was just litter & left a tip of10.00 that we couldn?t clean up. We asked to speak to manager & was told we couldn?t. I will never stay at a Best western again.worst service ever!