Best Western Plus Cairn Croft Hotel

Very nice the beds were...

Liked: Did not have breakfast
Disliked: Elevators for the cleaning and maintenance staff

Exceptional

Liked: Very clean, comfortable beds, friendly staff, nice pool area, pub, close to the Falls, supermarket next door.
Disliked: Nothing

Very good

Very good

Liked: was surprise to be charged for parking

Very good

Superb

Good

Amazing pool area—spacious, relaxing, and...

Liked: We loved the pool area! It’s a large space with plants, lounge chairs, a playground, and pools with hydromassage. My kids absolutely loved it. We had a great time and would definitely come back!
Disliked: Rooms needs renovation.

If you have kiddo's stay...

Liked: Check in was super easy and fast, staff was excellent! As someone who's had their identity stolen, I appreciated that they front desk women took their time to double check that my husband was actually who's name was on our credit card. I know that would annoy most people, but it did not annoy me, thank you front desk ladies for doing that double check :) . Could not have asked for a better experience! Granddaughter LOVED the pool, play area and the hot tubs. We had a double queen on the first floor right next to the pool area, hotel has quiet times at night so there was zero noise and sleeping wasn't an issue. Room was large enough that I was able to move around in my wheelchair. After a long day at the Falls, it was nice to come back to several seating areas to hang out, LOVED the seating area outside of the room, was nice to be able to just hang out and not be cooped up in our room all the time. Seating out front to watch traffic was nice, although the generator was super loud (not that big of an issue). Smoking area out back was pleasant, with two large tables and lots of seating, could have used additional ashtrays closer to the tables. Wish we would have had more time to try the restaurant that is on property, but sadly there wasn't. Our room had a tub which was nice, for A) our little who still takes baths and B) myself for my shower chair. There were plenty of plugs and USB charging. The room had a fridge, but no microwave which was okay, we wouldn't have used it anyway. It also had a Nespresso coffee maker, not my cup of tea, I would have rathered just a regular old coffee machine, but no worries.
Disliked: Bathroom doorway was not a standard size, was not wide enough to fit my wheelchair through. Not that big of an issue for me, I just put my leg on and was able to use the bathroom without issue. If you are confined to a wheelchair the standard rooms may not work for you.