Best Western Plus Burlington Hotel Guest Reviews
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|0.8 miles from Folkestone centre|
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Nick Wed, 27 September 2023
If you pay a little...
Liked: Superbly appointed hotel.Probably the largest suite we've ever stayed in.Fantastic modern bar.
Kim Tue, 26 September 2023
Aylish Tue, 26 September 2023
Great location, great hotel
Liked: Very good breakfast, clean and comfortable room with great view of the sea
Disliked: The bar staff of evening weren't entirely accommodating, we we're a rather large wedding party and had to pay a deposit to get drinks
Keyhaven Mon, 25 September 2023
Liked: Friendly staff - lovely clean bedroom - very good location within easy walking distance of the town centre
Disliked: No breakfast menu offered until I asked for it - coffee served on day 1 in a pot which I would have been embarrassed to offer to a guest - on day 2 I asked for poached eggs on toast, but I was expected to make my own toast and by the time my eggs arrived it was cold. Can the kitchen not do the toast too? Hotel front door needs some attention. It looks shabby. All such simple things which could easily be put right.
Anonymous Mon, 25 September 2023
Val Mon, 25 September 2023
So good we extended our...
Liked: As return visitors, we were very pleased with the updates to the hotel. The staff were excellent. Particular thanks go to receptionists Ugne and Mark, who were especially helpful. And to Ellie in the Bay Tree, whose cheerful and efficient service made our two meals in the restaurant a sheer delight.
Disliked: Not much to dislike here. Perhaps better parking?
Alan Mon, 25 September 2023
Liked: I LIKE THE LUXURY THAT YOU GET WITH YOUR HOTELS
Disliked: MANAGED TO BOOK FOR MY RETURN TRIP FROM GERMANY BUT UNFORTUNALEY YOU WERE BOOKED UP FOR MY OUTWARD BOUND TRIP
Brian Mon, 25 September 2023
Sara Mon, 25 September 2023
Liked: Did have
Disliked: Parking was really bad just 11 spaces for a big hotel
David Mon, 25 September 2023
Just a lovely experience in...
Liked: This was a lovely surprise. We did not expect much but the room was fabulous and location superb. Staff were helpful and the beach is across the road. Would highly recommend.