Best Western Plus Bourbonnais Hotel & Suites Guest Reviews
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2.9 miles from Bourbonnais centre |
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Felecia Mon, 22 April 2024
Exceptional
Annette Mon, 22 April 2024
Superb
Liked: I liked how my room was designed. I felt comfortable
Diane Mon, 15 April 2024
It was ok for our...
Liked: Breakfast was good. Ran out of coffee in the thermals one day.
Disliked: Asked for housekeeping every other day. Got nothing at all.
Verified Hotel Guest Sat, 13 April 2024
Liked: I called ahead after my flight landed and asked what was the time I could check in? The staff on duty told me 11:00. I was thankful for that.
Disliked: I stayed there seven days and seven nights, I repeatedly asked the night before to have my room cleaned the next morning. I called and went by the front desk to ask, they didnt clean my room the whole time I was there. They didnt make my bed.
Verified Hotel Guest Wed, 10 April 2024
Liked: The location and friendliness of the staff was great. I also enjoyed their breakfast and the bar that opened nightly. I will definitely stay here again when I come back to town.
Disliked: Just need larger trash cans in the suites and the mattress was a bit hard and lumpy.
Jennifer Wed, 10 April 2024
Lovely
Liked: Clean. Very pleasant and helpful staff. Good breakfast
Tim Wed, 10 April 2024
Exceptional
Speed Tue, 9 April 2024
Very good
Ivy Mon, 8 April 2024
Good
Liked: Beautiful lobby and gaming area was a plus. Nice rooms and pleased with the breakfast. Staff was friendly as well.
Disliked: The outside was not appealing. The elevator was not clean nor was the pool area.
Crystal Mon, 1 April 2024
The morning receptionist is the...
Liked: The breakfast was good, especially for my kids just wish they would serve turkey sausage as well for the people that don’t eat pork but other than that it was great