Best Western Plus Boomtown Casino Hotel

It was fine & what...

Liked: Fine, ate at other restaurants mostly. Really liked the Steakhouse!
Disliked: Pool was to cold!! Major power failure due to a bad storm the last night we were there.

Exceptional

Good

Liked: clean, convenient location

Superb

Liked: Very comfortable and fun place.

Would not recommend.

Disliked: Rooms located way too far from entrance. No exterior window. Noisy. Too much casino, too little hotel. Very confusing and disorienting parking lot. Very noisy A/C, noise from other rooms. Confusing interior layout of building. Ran out of towels as room not cleaned/checked on second day. Every room smelled like cigarette smoke. Would not stay again, would not recommend.

All in all, we did...

Liked: The rec area, onsite restaurants, clean rooms.
Disliked: At check in, the worker was very abrupt and rude. She must have been having a bad day. The pool was closed, we were not made aware of it, even though we called days before to confirm it was an indoor pool. Lastly, the pool is close for maintenance, and on the Friday we were there, at 8 AM the workers doing the maintenance on the pool turn the radio on, hard rock, extremely loud, waking us all up. I will say that should we stay there again, I will never want a room that faces the pool, cause there’s no natural light and it’s very drab.

Exceptional

Exceptional

Liked: Our room was great. I requested a disabled room, which is what we received. Shower has grab bars and near the elevators. Perfect! Dinner was wonderful at the Steakhouse. Mel's was also a treat.

Exceptional

Liked: It had entertainment