Best Western Plus Austin Central

Exceptional

Convenient to many sites in...

Liked: Front desk staff was nice. Room was clean. The central location is pretty good considering no charge for parking, close enough to downtown without having to get on highway, etc... though the immediate area directly around hotel is 10% sketch but I didn't have any bad or scary run-ins. There's lots of great restaurants within short drive. There's an HEB grocery store about 5-10 minutes by car which was in a nice area. Hotel offered a free breakfast which was pretty standard but where this place stood apart was the free happy hour Sun-Thurs. Having been in so many hotels in a blur lately, this set this one apart as a nice way to wind down at the end of the day with a free beer (they also do cocktails). Had no issues with Wifi. Major props for having guest laundry washers and dryers from this decade AND having them run from cards and not needing quarters.
Disliked: First time arriving it was kind of hard to identify from the street and I ended up missing the driveway and having to circle back, they should have better car eye-line signage visible from those turning in from Koenig St. Wish the gym had free weights since I tend to use light hand weights while on the treadmill but small issue overall. The gym was nicer than most.

Poor

Disliked: The noise level was terrible.

Good

Superb

Liked: Everything was great, specially the breakfast. Good location, comfortable bed. Definitely will book again that place if i back to Austin.

Pleasant

Disliked: (1)Refrigerator too loud that cause me need to unplug it. (2)the bathtub did not plug cover to use the bath🥲

Very good

Very poor

Liked: Location
Disliked: I have been staying at this hotel every month for work for over a year. Inhave had an issue at check in. This is the second time at check in that I waited over15 minutes to get checked in, I ALWAYS pay for my room in advance. The 1st time the front desk staff was too busy making free akcoholic drinks for the guests. He didn't even acknowledge me. These guys were lining up for these free drinks. The second time I stayed here, the same guy was at check in, and once again, it took over 15 minutes to check me in, he was on the phone. When he finally was free, he acknowledged someone else who came after me. He finally checked me in and gave me a room that smelled like mold. The lamps had no light bulbs except 1. I will not be staying here anymore.

Worth the money

Liked: The rooms were nice and clean, lobby and breakfast area were well maintained. The breakfast was good and a decent variety. Water warmed up nice and fast for my morning/late afternoon showers.
Disliked: The rooms aren’t the best at keeping noise out of the room from the highway as well as the people going in and out of there rooms at night. The pillows were not the best, took me a while till I got them at an okay spot.