Best Western Plus Arrowhead Hotel

Exceptional

Superb

Superb

Exceptional

We enjoyed a restful and...

Liked: Staff offered good service. The room was clean.
Disliked: No comment.

Very good

Disappointing

Liked: Doors broken and jammed every night when I would go to my car for things also my sink was clogged my entire stay which was just irritating.

Very good

Liked: Breakfast need to add protein more options as a frequent customer at that hotel breakfast is a disappointment either the orange juice machine is not working properly because they put the wrong orange juice bag , breakfast is not like before when you guys had eggs , sausage, bacon spend to much money to stay that not to have a decent breakfast

My stay was ok.

Liked: The hotel was located near where I needed to go therefore it was convenient and easy to access from the I10 highway . The ladies at the reception desk were friendly . The room has a good size .
Disliked: What we didn't like is that the furniture in the bathroom particularly the towels cubby was worn out , it would benefit from either replacement or a fresh coat of paint . One of the bath towels was dirty , it had a yellowish stained on it . Under the beds there was a lot of dust and some trash, it seems like this area of the room is not vacuumed . The first night was nice and quiet but the second night, there was a constant noise and we were not sure if it came from the elevator or the laundry room , our room was 312 and it was closed to both the elevator and the laundry room .