Best Western Plus Ambassador Suites Venice

Exceptional

Probably the best overnight travel...

Liked: The staff was very friendly and helpful. We had a great breakfast experience which was made possible by Lisa who was very conscientious about her job. Nevaeh, the overnight front desk employee, was wonderful in helping me with a personal problem that arose that night. With out a doubt, I will be recommending the hotel to family and friends who come to visit!
Disliked: Nothing!

Very good

Superb

Liked: Breakfast was good with many options. Room was clean and bed comfortable.

Good

Liked: Well I had to leave early because I wasn't feeling well and you wouldn't refund the 1 day. Was just diagnosed with cancer. Would of appreciated my 1 day refund for my lost day
Disliked: Explained above

Passable

Great value for a good...

Liked: The location was very good considering that it was not beach front. Everything was only moments away.
Disliked: My only complaint was that breakfast at 6:30 was too late.

Needs NEW furniture and housekeeping...

Disliked: Trash in cabinets, dirty floor, hallway outside room was visibly dirty, bed on one side is visibly 3" lower Than other side. Other side of bed is SO close to AC unit. You freeze to death and you can't turn it down. Or you die in the heat at night.. Laying in the bed you can feel the frame.Same thing with sofa.You sit down and you're feeling the metal and wood frame.Horrible for an ambassador plus hotel.

Passable

Liked: Location
Disliked: We had a cockroach crawl across the wall in our room.