Best Western Plus Airport Plaza

Love ... My go to...

Liked: Perfect ... the breakfast was great. Potatoes, bacon, eggs , fruit, cereal, coffee ... excellent
Disliked: All Good. No complaints

Superb

Wouldn't stay again

Liked: Close to the freeway
Disliked: The parking lot was dimly lit and it didn't seem like the safest area. There was only one luggage cart and it was lopsided. When we walked into the room someone left a half drunken yogurt drink on the bathroom counter so Im not sure if the room was cleaned before our stay or if someone came after it was cleaned. The first time one of us used the toilet it flooded and we had to change to a new room (next door) the floor must not have been cleaned recently because our socks were completely filthy. The room was very tiny compared to other Best western plus locations we've stayed in. They must've cleaned up the other room because hours later someone was occupying it because we could hear them talking loudly in their bathroom. When they flushed their toilet ours gurgled and the water went low. The staff seemed friendly but I didn't interact with them much. Overall I wouldn't go back to this location

Great service from front desk...

Liked: Great proximity to SCU and Bill’s Cafe. The staff at the front desk were very professional and easy to work with!
Disliked: Rooms are small and outdated.

Exceptional

Good

A safe & clean place...

Liked: We were so grateful to find this place. We attempted to stay at another higher end hotel in the area but unfortunately they had no running water after we checked in so we left. The best western saved the day. They had a cute outdoor pool area with a jacuzzi which we ended up having all to ourselves. The rooms were pretty clean, and we felt pretty safe there. They had a decent amount of options for breakfast and we were so grateful they had almond milk! The staff were all very friendly and went above and beyond. It’s not a perfect hotel by any means but it was a bit of a hidden gem because it checked all the boxes as far as amenities, still felt safe, and was fairly budget friendly too.
Disliked: I didn’t love how the parking lot felt so dark and we saw a lot of people hanging out in their vehicles. We couldn’t really tell if they were guests because in some cases it looked like they may have been living in their car. So that wasn’t the best as far as comfort level with leaving our car parked there. The breakfast, while it had a lot of options, which we were grateful for, the quality of the food itself did feel lacking a bit. There was also a lot of noise, I got woken up by the AC going off, and the walls were quite thin and I was woken up by guests next door having conversations in the middle of the night. I ended up only sleeping for a total of 2 hours so that wasn’t the best. That being said overall it was a pretty decent experience.

Exceptional

Excellent

Liked: Selena excellent service