Best Western Plus Airport Plaza

Excellent

Liked: Selena excellent service

Comfortable and clean!

Liked: Cleanliness is very important to me. And let me tell you, this place is clean!! Nothing fancy, had all basic necessities available. Some of the best water pressure I’ve seen for the shower. The breakfast was great, my kids and I loved it.
Disliked: Can’t say I have anything negative to say.

I will definitely plan to...

Liked: The rooms were clean. The pool & jacuzzi was nice on a hot day.. The breakfast buffet had a lot of great choices hot & cold foods. There was plenty of parking on site.

Exceptional

Superb

Liked: I arrive before almost at 3pm but they allow me right away. By checking in, the gentlemen from the front desk, asking me only $25 deposit after they will refund me when I checking out. $25 isn't bad at all because some hotel they ask $100 to $200, but not this hotel. My room is the front the street near the pool, but it's seem bit quiet during the daytime. The bed very comfortable & the room is clean. They a gym here in the first floor I used & it's good. Ice machine available. Plenty parking lot space for each guest room. Near surrounded by small local restaurant as food & drink place near Santa Clara University.
Disliked: The breakfast is hit & miss because they some people & I arrive for breakfast this time at 6am. They still no hot breakfast as bacon or eggs. But later in 30 minutes, the housekeeping lady brought the hot tray foods but the people suddenly rush & grab quickly they can the hot meal. And I haven't got one, only toaster, yogurt & cofee. The housekeeping lady only brought one time. Funny how, they is a tip jar, but I wish they should have done having 2 hot trays breakfast then 1, then I would give a tip for it.

Overall it was worth the...

Liked: Very friendly staff. Room was available for early check-in.
Disliked: Wish breakfast was a bit earlier maybe 6am. I didn’t get to grab breakfast there before I had to head out. The light at the entrance of the room didn’t work. People(possibly other guests) waiting in the parking lot seemed to be watching me and my children as we grabbed our stuff from our car. We came back down a few hours later and they were still standing around watching us. Made us feel uneasy heading back to our room.

Exceptional

Exceptional

Liked: The customer service excellent, the location very close to the airport, hotel very clean.
Disliked: Highly recommended

It was relaxing.