Best Western Plus Ahtanum Inn

Exceptional

Good Staff, Noisy Hotel!

Liked: The staff were very good and pleasant. We left something in our room as well as in the parking lot and they contacted us right away to return and gather our things. They also made sure they were available at the front desk for pick up. The breakfast was very good with fresh made omelets for those who wanted them. The rooms are spacious, including a kitchen.
Disliked: The room was not as clean as it could be with just a small amount of attention to detail. I moved a chair to get a toy and there was trash and a cooking left behind by other guests. This hotel was very noisy, bring your ear plugs. The fire alarm went off 3 times in the middle of the night for no apparent reason. The noise from other guests in the hallways was loud enough to wake you up as well as slamming doors all night long.

Could be better

Liked: Breakfast and clean
Disliked: Staff especially the manager would not let us extend the checkout even 30 mins extra for our urgency. She said we were lucky to even get a hotel as it was fully booked. I understand what they are saying but could have handled better for that price.

It served our purpose withe...

Liked: It was clean and it looks nice. It was a large room. People helping were nice.
Disliked: The bathroom was ridiculous. You could not shut the bathroom door without bumping into the toilet paper roll or straddling the toilet. It needs a sliding door. The toilet is so low it is like squatting down to the floor. The shower nozzle was broken so it took ten or so minutes to jiggle it until the water would move to the shower head. Staff acted as if no-one had ever told them that. The bathroom needs a total redo!

Exceptional

Exceptional

Passable

Perfect pit stop on the...

Liked: Perfect for what we needed. Clean comfortable room and friendly staff
Disliked: Nothing, we had a great time

Exceptional

Liked: We absolutely love this hotel. The staff is always so wonderful, the hotel and rooms are clean and comfortable, and the breakfast is awesome. Our AC didn't work and when the front desk clerk couldn't fix it she offered us another room. Since is was almost midnight we declined but maintenance was there the next day and fixed it
Disliked: Nothing at all...if I had to pick something it would be that the halls were too hot.