Best Western Plus Addison Dallas Hotel Guest Reviews
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Juan Mon, 21 July 2025
Exceptional
Tyler Mon, 21 July 2025
Very good
Albertina Tue, 8 July 2025
Superb
Houston Mon, 7 July 2025
Very good
Anonymous Wed, 2 July 2025
Good
Cherakee Tue, 24 June 2025
Exceptional
Muhammad Fri, 20 June 2025
Good
Liked: Chairs in the rooms are really old and not in good conditions, I asked them to change the chair, they changed the chair but replaced chair was also in bad condition. they need to change the chairs.
Disliked: Breakfast is not excellent at all, its just poor.
Sambuis Thu, 12 June 2025
Very good
Disliked: It was very hot in the gym- I think there was no AC.
Denis Wed, 11 June 2025
Bearable
Liked: Good location for us. Good breakfast.
Disliked: The room was in a noisy part of the building. Next to an exit door that slammed shut all hours. The shower head was broken and the staff did not repair after being asked to do so.
Martha Fri, 6 June 2025
An experience I want to...
Liked: I can not give an accurate review because I wasn't able to stay. I sent an email to corporate regarding my frustration and disappointment. I don't have the energy or the desire to repeat the situation. But I was nice enough to forgive and not blast it on Google reviews or any social media platforms. But I will never stay at this establishment or recommend it to anyone. However, the front desk staff were patient and tried to help. I think management could've shown a little mercy and consideration. And that goes for my experience with booking.com, which I've used for years. But not anymore. Customer service was awful and very very frustrating. Just thinking about this situation is giving me negative vibes. But I thank God I got my money back. I pray that no one else experiences what I experienced. My time with my son was ruined. On Mother's Day of all days. My son and I had exciting plans for that area. The perfect location at a reasonable rate! But had to leave the hotel in the dark after midnight and we were tired and had to eat cold pizza in the lobby while I was trying to resolve the situation for almost 3 hours! Anyway, I'm done rehashing. Just please do better.
Disliked: I was reimbursed!