Best Western Plaza Hotel Saugatuck Guest Reviews
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|1.7 miles from Saugatuck centre|
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Chile?s Tue, 11 June 2019
Less than happy due to...
Disliked: I feel cheated on the cost of the room. Michelle the manger could have done something to help but she chose not to. This was a family gathering and this took away some of the joy I would give no stars but it?s not an option
Anonymous Tue, 11 June 2019
William Sat, 8 June 2019
Liked: Good Location and quiet
Frank Fri, 7 June 2019
Anonymous Sun, 2 June 2019
Barbara Fri, 31 May 2019
Mostly met my needs well.
Disliked: TV Controller didn?t work, swapped for another but didn?t work, needed to be programmed to my specific TV. No-one at front desk a lot, had to call to find them.
Laura Sun, 26 May 2019
Liked: everyone was helpful and very friendly. Breakfast was real good
Laura Sat, 25 May 2019
Susan Mon, 20 May 2019
Liked: We were there for a wedding. Just a one night stay so it was great for what we needed. A little pricey for just the night. Beds are super comfortable!
Disliked: Rooms were could use some updates. Moldings around the ceiling have some some cracks in them, ironing board was super rusty and loud. Room keys didnt work very well, had to use them a couple times before the door would open.
Linda Thu, 16 May 2019
We were comfortable and well...
Liked: Decent breakfast but variable; it was best on our first morning. The coffee was great that day and I wish I had the name of the person responsible. Bed was comfy and cleaning service excellent. I appreciated having drawers under theTV for storing clothing and easy to use hangers. We requested a quiet room and it was, upstairs and the last room at end of hall.
Disliked: Pool was too cold. We enjoyed the hot tub but it was very dirty the first day (Thursday). The room could use some minor repairs; had some lumpy, unattractive plaster. Spiderwebs in corner by window.