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Best Western Palm Beach Lakes eef
Best Western Palm Beach Lakes, 1800 Palm Beach Lakes Boulevard, West Palm Beach, FL | Area: Palm Beach Airport (PBI) - Palm Beach Lakes
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HOTEL RATING: 
VERY GOOD
4 out of 5 (216 Ratings)
3.4 miles from West Palm Beach centre
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Hotel Description
Complimentary continental breakfast an outdoor pool and rooms with microwaves refrigerators and free Wi-Fi draw Our guests to the Best Western Palm Beach Lakes Inn. The two-story Best Western offers 135 rooms on exterior or interior corridors some non-smoking and all with premium cable TV coffeemakers microwaves mini-fridges and free Wi-Fi. Start the day with complimentary breakfast from the continental buffet. Work out at a local fitness center courtesy of a free pass from the hotel or make a splash in the heated outdoor pool. Copy and fax services and a meeting room are available as well as a landscaped picnic area and shuffleboard courts. The front desk is open 24/7 for added convenience and parking is free. Located off I-95 at Palm Beach Lakes Boulevard the Best Western is four-and-a-half miles from the heart of Palm Beach. It is adjacent to a coffee shop and a department store. Points of interest within five miles include the dining and entertainment district of CityPlace Palm Beach County Convention Center the Palm Beach Zoo and Worth Avenue a local shopping destination. John D. MacArthur Beach State Park is 12 miles north. Palm Beach International Airport is six miles south.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Airport Shuttle
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Swimming Pool
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Safety Deposit Box
` Terrace
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Family room
` Smoking area
` Internet services
` BBQ facilities
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Sun terrace
` Outdoor pool (all year)
` Shuttle service (surcharge)
` Airport shuttle (surcharge)
` Mini-market on site
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Children television networks
` Airport shuttle (additional charge)
` Shuttle service (additional charge)

Best Western Palm Beach Lakes Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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3.6

Good - 3.5 out of 5

David Thu, 20 February 2020

Good

Liked: Good location close to airport and highway 95. Was able to take breakfast outside to some tables overlooking courtyard and pool. Nice.
Disliked: Gym is bare bones and dimly lit. Room felt dimly lit as well, small bathroom. But clean and quiet.

0.5

Poor - 0.5 out of 5

Janette Mon, 10 February 2020

Discrimination against the disabled

Liked: Hi my name is Janette Clevenstine I stayed at one of your hotels best western palm beach lake FL and I?m very disappointed as I made reservations for a disability accessible room for 4 females one which is wheel chair bound one who is on a walker I was told at time of check in room 181 was handicap accessible to pull in front of our room once we entered room to no handicap ramp the patient was unable to be wheeled to bathroom due to door being way to small front office was called to which Kate responded to with they have no disabled rooms available so I spoke to a manger whom sent a employee gentleman to our room who told us if we left now we wouldn?t be billed and then proceeded to tell us what the women at front desk had told him that we only wanted to know about smoking then he goes on telling us he read our comment and he seen we requested a handicap accessible room So basically my patient was left to pee in her pants due to staff members not listening lying and sending an employee down to tell us we can leave now and won?t be charged how very professional I?m so disappointed I?m going to be contacting local news and also just to inform you everything was recorded from the employee who came to room 181 I will be seeking legal action you may want to consider better training for employees on the disabled format I?m not at all impressed with the treatment we have received and I won?t be staying again I?m sorry for the long complaint but it all honesty someone needs to draw Aline between fair treatment and wrong!!! I seriously hope you take action against all 3 employees involved and consider looking up laws on disable because I?m sure a lot of folks will disagree with how these girls were treated
Disliked: Hi my name is Janette Clevenstine I stayed at one of your hotels best western palm beach lake FL and I?m very disappointed as I made reservations for a disability accessible room for 4 females one which is wheel chair bound one who is on a walker I was told at time of check in room 181 was handicap accessible to pull in front of our room once we entered room to no handicap ramp the patient was unable to be wheeled to bathroom due to door being way to small front office was called to which Kate responded to with they have no disabled rooms available so I spoke to a manger whom sent a employee gentleman to our room who told us if we left now we wouldn?t be billed and then proceeded to tell us what the women at front desk had told him that we only wanted to know about smoking then he goes on telling us he read our comment and he seen we requested a handicap accessible room So basically my patient was left to pee in her pants due to staff members not listening lying and sending an employee down to tell us we can leave now and won?t be charged how very professional I?m so disappointed I?m going to be contacting local news and also just to inform you everything was recorded from the employee who came to room 181 I will be seeking legal action you may want to consider better training for employees on the disabled format I?m not at all impressed with the treatment we have received and I won?t be staying again I?m sorry for the long complaint but it all honesty someone needs to draw Aline between fair treatment and wrong!!! I seriously hope you take action against all 3 employees involved and consider looking up laws on disable because I?m sure a lot of folks will disagree with how these girls were treated

4

Good - 4 out of 5

Jackie Sat, 8 February 2020

Good

Liked: Good location & staff friendly
Disliked: Safe deposit box at reception and not able to unlock own box

2.5

Fair - 2.5 out of 5

Anonymous Thu, 6 February 2020

Passable

Liked: Location was convenient.
Disliked: Room was worn, small, dark and looked nothing like the pictures. Was expensive for the quality of the room.

5

Exceptional - 5 out of 5

Anonymous Wed, 29 January 2020

I plan to stay there...

Liked: I loved it better than my first hotel. Everything worked it was clean and it wasn?t false advertising

4.5

Wonderful - 4.5 out of 5

John Tue, 28 January 2020

Superb

3

Pleasant - 3 out of 5

Gerard Fri, 10 January 2020

Liked: Beautiful garden/patio, and pool. No pool towels, three days we stayed there.
Disliked: Old, partially shabby, not well managed hotel. We were there three times in the last years. The charme of the hotel gets lost. Staff is not well trained and skilled. Was disappointed, how the hotel's changed.

2.1

Disappointing - 2.1 out of 5

Yvette Tue, 7 January 2020

Disappointing

Liked: I liked the convenience with respect to locations I needed to get to.
Disliked: I did not like the smell of the rooms as it smelled musty and mildewed. I kept an air freshener in the room to keep the mildewy smell down. The bath tub also had poor drainage as the water did not drain properly during my shower.

4.4

Excellent - 4.4 out of 5

Cristina Sat, 4 January 2020

Fabulous

4

Very Good - 4 out of 5

Anonymous Fri, 27 December 2019

Good compromise if don't want...

Liked: Can walk to restaurants and West Palm Beach Outlets. Breakfast included.
Disliked: Noisy because close to I-95

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Best Western Palm Beach Lakes 1800 Palm Beach Lakes Boulevard, West Palm Beach, FL