Best Western Palace Hotel & Casino

Good

Liked: Fabulous breakfast, nice pool and sauna
Disliked: Wifi connection was poor and very hit and miss. Connection continually dropping off

Exceptional

Liked: Relaxing
Disliked: Nothing comes to mind everyone was so accommodating to our needs thank you

Good

Liked: Location
Disliked: A little dated

Good

Liked: It was clean and comfortable needs air conditioning .
Disliked: Nowhere to rest your feet, needed more comfortable seating, overall work is in place, but I would stay there again and recommend it

Good value break

Liked: Good location, staff friendly, good breakfast, spa/ swimming pool, bus stops and amenities close by overall good value.
Disliked: It was a little dated but room/ bathroom, bedding and towels clean. Noisy generator rooms overlooking the back of the hotel, we had to leave the window ajar due to the hot weather.

Good

Good

Liked: 1) Bingo downstairs2) Lookys Bar 3) Food4) Swimming Pool, Jacuzzi and Gym
Disliked: As you may already know, the hotel needs a multi million pound refurb asap by Best Western. Very dated, too much dull brown colours. Bathrooms too small. Exterior needs updating and lower part needs a wall building to cover up eye sore at the back.The blue metal thing above the entrance needs removing. Hotel needs to be looking like Lookys bar. Very colourful and up to date. Corner conservatory roof in swimming pool area needs replacing with a proper roof. Visited 4 times now and seriously needs a make over.

Lovely hotel..

Liked: What a lovely hotel.. Room had everything you could need..very comfy bed, blackout curtains.. Rooms very clean.. Breakfast was amazing, everything you could need to start your day.. Staff very welcoming..Would definitely stay again, Thank you Best Western.
Disliked: No air con but there was a fan in wardrobe..

Average hotel

Liked: Sea view
Disliked: Noise from night club room shabby and no plug for Bath despite me asking staff