Best Western Padre Island

Wonderful stay

Liked: Loved everything about our stay

Exceptional

Son got married on beach...

Liked: Everything staff was excellent from front desk to cleaning staff really enjoyed our stay

Superb

Very good

Comfortable great breakfast great staff

Liked: The rooms were really quiet and comfortable even for a busy summer week
Disliked: No complaints

We wanted to love it

Liked: The rooms are large and the beds are comfortable. It's a great location and the staff was friendly. The beds are cozy. Breakfast was okay.
Disliked: We originally booked for five nights but left after two. Our shower drain would not drain..so we were moved to another room. That shower drain was even worse than the original. Additionally, for a family of four we weren't given enough bath towels from the get go. I asked the front desk for more and I was told I had to return the dirty ones to get more. Okay, fine. Although we were at the very end of the motel and I'm having to cart our dirty towels past everyone's doors to go to the front. That annoyed me a little bit. The final straw was that housekeeping didn't replace our towels even after I left the door sign on and requested it. When I switched rooms because of the shower drain I was told that the housekeeper intentionally didn't tend to any of the long term stay rooms. I understand the intent is to go green but we didn't start with enough towels from the start so reusing for several days wasn't an option. I didn't feel like staying the full five nights was in our best interest.

Not Staying Again

Liked: In my opinion, if you decide to stay there, I hope you have a good chiropractor. The rooms are beautiful. That i can say for sure. It was very clean, which normally should give it a free pass from me, but oh my God, the beds were uncomfortable!! It was so bad.. after staying one night, my family and I started calling the beds "The Rack" because it felt like you had stayed in the medieval torture device all night long! We vacation at the beach several times every summer and stay at different hotels in the area, so I'm used to different hotels, but NOTHING could make me stay there again. NOTHING. Oh, and then, there was the exceptionally unfriendly blue haired employee at the breakfast buffet who wouldn't even make more coffee or anything. Yeah, we just wound up eating at Starbucks regardless of the "breakfast buffet" featured on their listing. We really needed the coffee after the nightly session of "The Rack" too! Oh, and while the room was beautiful and everything looks wonderful, the bathroom is sooooo hot! I mean, you can't stay in there long. It felt like it was a sauna in there or something. It was strange. I won't be staying there again. It was a very bad stay. We couldn't leave fast enough. Oh, and I did try calling the corporate number to complain, but they just told me that those hotels are independently owned and operated. I wish I had known that beforehand. I never did hear back from management. There doesn't seem to be much accountability. To me, it was definitely NOT worth the money or the pain. Ugh. My back still smarts and it's been almost a week.
Disliked: The Rack (beds). The very unfriendly employee at the desk (she and bluish? hair), The extremely hot bathroom. The lack of decent breakfast.Their orange juice is horrible. The lack of responsiveness at complaints.

Decent Stay with the Fur...

Liked: Staff was very friendly! Room was overall clean and AC worked good. Pool was nice and it has 2 shaded areas to sit. Breakfast was good also. This is a pet friendly place and allowed my 2 small dogs which is great, for an extra fee. Room has fridge and microwave too. Shower has soap, shampoo, conditioner to use.
Disliked: Hotel room was clean for the most part except the couch had a rip and it looks like it needs a good cleaning. Bed was too firm for me. More towels and towel hooks would be good to add in the bathroom. The location is good and bad. It's off a fast road with a lot of traffic since it's the main road so you have to deal with that. There is a light where you can u-turn at least with a Sonic, Starbucks, and gas station nearby.