Clean, friendly, and comfortable.

Liked: Very clean and friendly staff. I didn't get to taste much of the breakfast. I went about 8:20 a.m. and the bacon and eggs where done. They where bringing more out but it wasn't very quick. Had to wait. Coffee was good and so was the selection of tea. The weather didn't permit us to join the pool but it looked clean.
Disliked: Breakfast quarters was very small and they didn't bring out more food quick enough once it ran out even with 35 minutes left till breakfast ended.

OUR STAY WAS JUST OK

Liked: DIDN'T EAT BREAKFAST
Disliked: NOTHING IN GENERAL

Exceptional

Exceptional

Liked: Very friendly and clean I really like the hotel

Superb

Good

Liked: Clean and organized

Barely worth it....

Liked: We had to move to a first floor room as i am on a walker. The manager at 5:00 when we got there was very put out. we did not get to go to the breakfast as he put us at the farthest end of the property which meant it was quite a walk with a walker to get there. likewise to load into the car and then out just for breakfast, made it not worth it. The ladies who came to clean the room each morning were very friendly and helpful- even getting a band aid when my husband accidentally cut his arm on one of the bushes by our car. Next time we'll travel with a first aid kit and a stool and find a hotel with elevators. The elevator was my mistake for not checking when i booked. next time however, I will not be choosing a Best Western
Disliked: Then we realized the beds were too high for me to get into without a stool of some sort. The same night manager said he had nothing we could use. Then we called him back and asked if we could get a cot ( we were prepared to pay extra). He emphatically said no since there were 2 queen beds in there he could not allow another bed in there. I had originally booked the room and at that time they asked if I would like to add a cot and I had said no- so it seemed that was no problem at that time. never thought beds would be too high. so we spent several hours trying to find a footstool from a local person who was part of the wedding- they lived in Thousand Oaks so more time insued to actually get it. The manager was unbelievably rude and uncaring and no suggestions or care for our problem.

Okay

Superb