They told me I could...

Disliked: The property had no power. They told me I could cancel without any charge so I did. I am still waiting for a refund.

Superb

Poor

Liked: N/A
Disliked: My room did not have hot water in the morning. I was there for a funeral and needed to leave by a certain time. So, I had to be tortured by a cold shower. I reported to the front desk & also called this evening. I don’t understand why on a Wednesday, no one can authorize a reduction?

Room price was reasonable, but...

Liked: Room price was reasonable, but too noisy due to heavy car traffic and lack of insulation.
Disliked: The disabled room, was way too noisy due to the traffic of the road. I was in town for the Ventura marathon. Got to bed at 7pm, noise was constant until midnight-1am, means I only got 4 hours sleep. This did not feel great the following day. I will be more careful next time when choosing a room.

Very good

Superb

Exceptional

Very good

Liked: The breakfast was very good with nice selection, room clean and comfortable. We have spent just one night passing through the city.

Exceptional