Best Western Owego Inn

Our stay was great. Nothing bad. Front desk was great as well. Very nice place. Room was clean and neat. Will stay again!

Disliked: Nothing.

Liked: Most comfortable bed; great breakfast; walk out back is gorgeous.

Nice hotel; nice location; would recommend it.

If you value hygiene and...

Liked: The staff at the front desk were all excellent, the lobby and common area are nice and updated but that unfortunately didn’t extend to the rooms.
Disliked: The bathroom had a strange smell and the toilet hadn’t been properly cleaned prior to our check-in as there were visible skid marks from a previous stay. Our room was relatively nice compared to family members who stayed in other rooms under different reservations, one complained of stained yellow sheets in their room and another found a dead cockroach in theirs. The complimentary breakfast was advertised until 9:30am, we went downstairs at 8:00am and half of the offerings were completely finished and were never replenished.

Very good

Liked: I was planning a trip from NYC to Buffalo and the hotel was on our road the facilities is good for my needs but the cleanliness wasn't as expected Great Breakfast included

It was mediocre and disappointing.

Liked: The staff was friendly and professional. The room itself was spacious and comfortable. The bed was clean and comfortable.
Disliked: The lobby area was not very clean. The lounge chairs and sofas in the lobby area were dirty and stained. The bathroom was not cleaned, and there was no hand soap provided in the bathroom. I wanted to use the pull out couch and there were no linens provided. I had to call the front desk and ask for linens. It was certainly not worth the $335.00 per/night rate they charged me for my stay.

Good

Liked: The staff was wonderful
Disliked: The hotel could have been cleaner

Sheet was stained. Dead bugs...

Liked: nothing
Disliked: Breakfast not good. Need more healthy cereals without sugar. Not enough milk. Need 1 percent and skim milk. Need fresh fruit like bananas and oranges

Exceptional

Liked: Very good had great breakfast
Disliked: Bathroom was too small

Exceptional

Liked: Exceptional staff
Disliked: Peeling wallpaper, dripping sink

Dirty room!

Liked: Value for money is zero. Nice exterior & lobby. Friendly front desk. Location not bad. Room cleaniless is zero. Stained pillow cases and bedspread & dirty. Had to request for fresh bedsheet & spread it before we could sleep beause we all started sneezing & coughing as soon as hit the bed. We were wondering if the room was clean. Window, you don't want to roll the blind up. So disgusting! Don't waste your money!

Exceptional