Best Western Ottumwa Inn & Suites

Good

Liked: It was a clean place
Disliked: I didn't care for the breakfast. No eggs or meat and the potatoes were not all the way cooked. Plus I was not told or offered the 50$ gift card for staying 2 nights. Plus there were sponges holding up one leg of the desk. Just a little tacky.

Very good

Liked: Location and the rooms were clean and very quiet
Disliked: The pool was very chilly. Heat needed to be turned you more.

Perfect

Liked: The staff was extremely friendly and the facility was clean. our room was clean and our bed was very comfortable.

Exceptional

I won’t stay there again

Liked: Location
Disliked: The breakfast and our room wasn’t cleaned when it was given to us

Very good

Pleasant

Liked: Clean pool.
Disliked: Staff, not accommodating. Didn't know much about the surrounding area or places to eat. American English was not his first language.

Nice friendly staff. The rooms...

Liked: easy check in. parking is close.
Disliked: I am a night shift worker so the days were noisy while trying to sleep

I recommend

Liked: I liked just about everything. The front desk manager was really nice. The breakfast was decent and the place was clean.