Best Western On The Avenue Guest Reviews
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Annette, Auburn, visiting KeyBank Center Sun, 24 September 2023
The hotel was very good. Close to restaurants. Nice bed, I forgot I wasn't home. Will stay there again for any other concerts we go to in Buffalo.
Liked: Comfy bed!
Disliked: Bathroom needs updating.
Edith, W, visiting Town Ballroom Sun, 17 September 2023
Overpriced for the amenities!
Liked: Large spacious room.
Disliked: Water was spilled under coffee pot and it saturated our items on the desk. For the price of the room they should have water bottles available! Ice machine should be on each floor.
Jennifer, Fall River, visiting Town Ballroom
Liked: Very friendly staff and very clean.
Anonymous Thu, 14 August 2025
Place was clean and comfortable
Liked: Hotel was clean and comfortable Rooms and Toilets were clean.Breakfast was pretty good
Disliked: There was no cattle to make the water hot
Roberto Thu, 14 August 2025
Superb
Eugeniusz Mon, 11 August 2025
Good choice for one night
Liked: Location, parking, service
Thamika Mon, 11 August 2025
Very good
Jillian Sun, 10 August 2025
great stay
Liked: clean and comfortable room. would stay again
Disliked: breakfast ends early
Peter Thu, 7 August 2025
Very good place to stay.
Liked: The Breakfast was excellent with lots of options fresh and hot eggs, sausages, hash browns, different breads, yogurt, fruits, juices , tea & coffee. The Room was very clean and towels were white and no odour at all.The staff was very helpful especially the night staff who were very patient in listening to my complains. He apologised for the inconveniencesThe bulb outside the bathroom was not working they came within half hour of complain. It had loose connection needed adjustment.They have coffee, Tea and Hot chocolate available 24/7 on ground floor in coffee room is again an added bonus to guest.
Disliked: The wifi was not connecting in our room, I requested them 3 times and yet it was not working till we left.The phone in the room was not working at all.The lift makes a lot of noise.
Clare Thu, 7 August 2025
Short but sweet!
Liked: Breakfast was good. Bed was comfortable. Staff were friendly. Free tea & coffee 24hrs
Disliked: Na
Roberta Wed, 6 August 2025
Very good
Liked: Great breakfast!!
Rahav Tue, 5 August 2025
Superb
Liked: Owner and staff were friendly. Good breakfast, clean rooms
Disliked: Treadmill was broken and no wifi in our room
Anonymous Mon, 4 August 2025
Highly Recommend Staying Here
Liked: The entire staff from the receptionist, to the entire kitchen staff and even the manager were very friendly and nice and made sure everyone was comfortable and satisfied at all times.
Disliked: Everything was great, thank you.