Best Western Norwalk Guest Reviews
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Write a review
Tiffany Tue, 24 June 2025
Did not stay there. Booking...
Liked: Office staff was welcoming.
Disliked: Did not stay at location. Room was filthy and checked mattress. It had bed bugs. We left immediately.
Anonymous Sun, 15 June 2025
Very good
Anonymous Thu, 12 June 2025
Superb
Michael Mon, 9 June 2025
Good overall, nice staff and...
Liked: Convenient location
Disliked: There could have been some minor fixing in the rooms, but okay.
Anonymous Mon, 9 June 2025
Very happy with everything glad...
Liked: The breakfast was just as good or better than more expensive hotels
Disliked: The beds are too high ! A short person might need a step stool to get into the bed.
Lawrence Sun, 8 June 2025
Very good
Anonymous Sun, 8 June 2025
early night loud and running...
Liked: it was ok
Shawn Fri, 30 May 2025
Very good
Megan Wed, 28 May 2025
Exceptional
Stephanie Tue, 27 May 2025
Not great
Liked: The pool area is very nice and kept at the perfect temperature
Disliked: Housekeeping services never did come for multiple days , front desk staff blame guests for that claiming you shouldn’t display the sign on your door asking for your room to be made up if you want housekeeping services. Great difficulty with room keys , multiple guests locked out of the building as well as their rooms at 11 pm at night in the dark without notice , took almost an hour to resolve with moody front desk staff. Strange group of drunk men who are not guests were allowed to hang out in parking lots all 3 nights I stayed . Breakfast bar’s juice machine is out of order , also nothing Gluten free for those with Celiac Disease. Mini fridge in room was running very loudly and it is likely the appliance needs to be replaced . Staff do not thank guests or acknowledge when they should apologize for hotel shortcomings .