Best Western Northfields Ealing Hotel

Exceptional

Fantastic little hotel

Liked: Superb hotel, best value for money hotel I've ever stayed in. Rooms immaculately clean.

Great stay but carpets could...

Liked: Great location, friendly reception staff and comfy bed.

Passable

Liked: Have stayed here for work nearby on a few occasions however this stay was the most disappointing. Good proximity to the station so handy for the airport and reception was friendly.
Disliked: Requested a quieter room and whilst I know they cannot always accommodate this, I was 'upgraded' to the king room and the reception said the next day I shouldn't have booked the king if I didn't want to be near the train track- which I hadn't done. It was extremely noisy. Windows and window ledge were mouldy and I knew the breakfast was basic but this time the cheese and eggs were old, the salad was soggy and slimy and if you don't eat meat and cereal not much to eat.

Very good

Terrible — don’t stay here...

Disliked: Advertised as kitchenette —- no cooking facilities and we’re told not allowed to cook .Staff were rude and arrogant , sa they would fix even by putting microwave in the room but didn’t .Staff oblivious to the meaning of a kitchenette and denied it is falsely advertise. Still not provided refund despite multiple complaints and communications

Superb

Liked: Reception was super helpful. Super convenient to tube including for Heathrow. Lovely meal at new restaurant on site

Exceptional

Bad