Best Western Newberg Inn Guest Reviews
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|0.8 miles from Newberg centre|
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Ann Mon, 13 December 2021
Villarreal Mon, 29 November 2021
Liked: The bed was so incredibly comfortable. Where do you get your pillows? I NEED one or 5.
Disliked: Nothing really
Edward Sun, 24 October 2021
Linda Sun, 24 October 2021
Liked: The way breakfast was served by having an employee serve the food
Alison Wed, 20 October 2021
Great place to stay!
Liked: The staff was very welcoming. The room was very clean. The cleaning staff put a lot of effort and care in making sure the room was clean and ready!
Disliked: The a/c was a little finicky. Sometimes the air didn?t turn off but after messing with buttons it would come on a little more often.
Vixr Wed, 20 October 2021
Jacqueline Sat, 16 October 2021
Maureen Sat, 16 October 2021
Sharo Fri, 15 October 2021
Very nice stay with friendly...
Penny Thu, 14 October 2021
Liked: it is convenient and a reasonable price.
Disliked: I called to request an upgrade and was told that they didn?t participate in the booking.com program for upgrades. The person on the phone was very rude and said she would upgrade us THIS time but the jetted tub king room wasn?t available. I told her that I just looked and it was available. She insisted it wasn?t. When we arrived we were greeted by Beth who couldn?t answer our questions about an upgrade. We asked for the manager. Beth pushed our credit card and ID back to us and told us we could stay elsewhere. We asked for the manager again. she called the manager and Kayla came down. The first thing Kayla asked us was if we were yelling at Beth which we weren?t. Kayla said she could put us in a king room but the jetted tub was broken. We asked for our original room and that was that. Beth should not be working the front counter if she can?t relate to the customers in a polite manner. We were shocked by her attitude and unprofessional demeanor. Beth was rude and unprofessional. If she stays in her position she needs additional training. I stay at Best Westerns all the time and have always had excellent service. Please let me know if you have additional questions.