Best Western New Oregon Motel, Eugene

The pool was refreshing and hot tub was great. The patio by the pool was a great place to get some sun. Pet friendly. Nice rooms, comfortable beds.

Disappointing

Disliked: room was very dirty. pillow sham was stained. couldn't stay the night .

Exceptional

Liked: Very comfortable. Very quiet and clean. Wonderful breakfast offered free. Excellent parking.
Disliked: Room could have been alittle larger. Cramped with two queen beds.

Good

Liked: Convenience to shopping.
Disliked: Both beds were very uncomfortable and had a major dip in the center. It was like trying to sleep in a taco shell.

Exceptional

Fabulous

Liked: Great staff, great service, hope they can get the pool, hot tub working soon, the hotel otherwise looked very clean and comfortable
Disliked: Made reservation for BW new Oregon, was informed upon checking in that the pool, hot tub and sauna were out of order, i was saddened by this, as we were looking forward to a soak after a long day of driving. Clerk cheerfully suggested to change the reservation to the BW a few blocks away and she did just that.

Went here for weather situation.

Liked: The staff was incredibly friendly and helpful, especially since the weather situation they were facing.
Disliked: The price. It would have been nice to receive a discount since we had no choice but to go there for power.

Did the trick during city-wide...

Liked: Desk clerk upon check-in was obviously overworked during an extra long shift and dealing with her own snow storm crisis like the rest of us, but she was friendly and helpful.
Disliked: Our city had a snow storm and I had no power at my house so I was forced to choose whatever motel room was available. It would've been nice if the establishment did a bit more for patrons considering the state of emergency that our city was in. The staff was overworked as well, otherwise I would've requested that some things in my room be attended to (shower nozzle water pressure awful, no bedspread, parking lot was dicey for driving as I barely made it into a spot).