Best Western New Kent Hotel Guest Reviews
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Anonymous Wed, 9 July 2025
Very good
James Tue, 8 July 2025
Superb
Liked: Location, cleanliness, friendly staff
Disliked: Noisy bathroom fans can wake others if bathroom used during night or early mornings
Chantal Tue, 8 July 2025
Overnight stay for hospital visit
Liked: Not too far from FreemansDownstairs, reception and bar area are all lovely, clean and welcoming.Easy check in and staff were nice and accomadating. The Indian restaurant attached is such a lovely bonus, the staff helpful and the food is top notch, definitely recommend
Disliked: The bedrooms are dated and could do with being brought up to the standards of downstairs, but it was very clean and comfortable.
Henry Mon, 7 July 2025
Very good
Peter Mon, 7 July 2025
Very good
Andrea Mon, 7 July 2025
Very good
Anonymous Sun, 6 July 2025
Clean, friendly.
Liked: Really clean room. Friendly, helpful staff.
Disliked: Rooms a little too warm in the heatwave: no AC.
Agathe Sun, 6 July 2025
Good value for money
Liked: We really appreciated being able to check in a couple of hours early as we could change before attending a wedding. Good choice of breakfast: continental, English and vegetarian.
Disliked: There was no shampoo in the bathroom and the shower gel was actually handwash.
Elke Fri, 4 July 2025
Disappointing
Liked: Location in Jesmond
Disliked: Indian Kitchen was very noisy untill 23h30 local time. Old room and bathroom.No breackfast buffet, you should order a formula from the card.
Tom Wed, 2 July 2025
Adequate for two nights however...
Liked: Location was good and staff were friendly.
Disliked: Poor parking facilities mostly taken up by restaurant staff. Hotel smelt of curry including in the rooms which was off putting and also very loud in the room from the restaurant below. It could do with a freshen up and TLC in some areas. Bathroom door in our room (room 10) didn’t lock properly, bathroom could also do with a blind.