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Best Western New Kent Hotel

eee - (888) 406-7656
Best Western New Kent Hotel, 127 Osborne Road Jesmond, Newcastle -(888) 406-7656
Area: Jesmond
(Map)
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (1420 Ratings)
1.4 miles O2 City Hall Newcastle
v7 mins driving
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The Spotlight on Best Western New Kent Hotel

Classic Comfort Close to the Action

Modern convenience meets traditional hospitality at the Best Western New Kent Hotel, a privately owned, family-run stay located in the leafy suburb of Jesmond, Newcastle. Just a short ride from the city center and top music venues, this hotel blends warm Geordie charm with a quiet, relaxed atmosphere—perfect after a high-energy show.
The hotel has been welcoming guests for over 20 years and is known for its friendly service, good food, and peaceful vibe. With limited on-site parking and easy access to public transport, it's a smart pick for concert nights in the city.

Why Concert-goers love it

Located in a quieter neighborhood but still just minutes from central Newcastle, the hotel offers a calm retreat after a night out. Local Metro connections make it easy to reach major venues without needing a car, and the late 3:00 PM check-in means you can arrive at your own pace. Guests love the balance of peace and proximity, especially after a big gig.

Who this Hotel is great for

  • Groups of friends who want a calm base before heading out
  • Solo travelers ticking off a dream concert
  • Couples planning a romantic weekend with live music
  • Fans looking for a quieter post-show recovery
  • Budget-conscious music lovers seeking good value in a great location

Food and Drink Options

The hotel is known for its hearty food and friendly service. While there's no 24/7 room service, the on-site restaurant serves satisfying meals, and you're just a short stroll from Jesmond’s many cafés, pubs, and late-night eateries. Breakfast is available, so you can refuel after a late night out.

Nightlife Options

While the hotel itself is more of a peaceful retreat, the vibrant social scene of Jesmond is right outside your door. From trendy cocktail bars to cozy pubs with local ales, it’s easy to keep the night going—or wind it down—without heading back into the city.

What People Say

Guests consistently praise the warm, welcoming staff and the relaxed, homey feel of the hotel. Many note the excellent value for money, especially given the proximity to the city. The peaceful location is a big hit with those needing a good night’s sleep after a show.

Areas for Improvement

Parking is limited, so plan ahead if you're arriving by car. Some guests mention the décor is a bit traditional—but most agree this adds to the charm. If you're looking for ultra-modern luxury, this might not be your match, but it's well-maintained and clean.

The Bottom Line

If you're heading to a show in Newcastle and want a relaxing, friendly base that’s close to the action but far from the noise, the Best Western New Kent Hotel is a solid choice.
Enter Your Dates
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Garden
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Fax/photocopying
` On-site parking
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Daily disinfection
` Kid-friendly dinning
` Laundry services
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Takeout dining services available

Best Western New Kent Hotel Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Anonymous Mon, 25 August 2025

Never agains.

Liked: Only the location was good
Disliked: It’s was extremely bad. The bath tub was dirty, found some women’s hair. The showerhead had mould on it. On day 2 the shower was just about drizzling water, could’ve done better with a watering can. On day 1 the bathroom floor had used tissues. At the time of arrival (3rd aug) I asked for the room to be fully cleaned on day 2 (4th aug) it was not done. I asked the gentleman on the desk for a cappuccino, he rudely replied “we don’t have cappuccino, only have coffee”. And the parking was terrible, I had to find street parking. they simply don’t have enough parking space. For the 3 nights I stayed, I only had comfortable parking for the 1st night, the 2nd night I had to move my car at 6am for other cars and for the 3rd night I had to park it on the streets and hope I don’t get a ticket. Sorry to say but the hotel service and facility was genuinely terrible.

4.5

Wonderful - 4.5 out of 5

Duncan Mon, 25 August 2025

Great location

Liked: Parking on site was really handy, though we had to be quick to get a park. Great location, desk, comfy beds. Staff were lovely and the Indian restaurant next door was fabulous!
Disliked: Nothing much from memory.

4

Very Good - 4.0 out of 5

Marianna Mon, 25 August 2025

Very good

4

Very Good - 4.0 out of 5

Fiona Sun, 24 August 2025

Very good

Liked: Great value and very friendly staff. Fab curry restaurant downstairs too!

4

Very Good - 4.0 out of 5

Louise Sun, 24 August 2025

Great stay in lovely part...

Liked: Helpful staff. Great location. Good breakfast.
Disliked: Nothing

4.5

Wonderful - 4.5 out of 5

David Sun, 24 August 2025

Superb

3.5

Good - 3.5 out of 5

Andrew Thu, 21 August 2025

Good

4.5

Wonderful - 4.5 out of 5

Chris Thu, 21 August 2025

Superb

5

Exceptional - 5.0 out of 5

Gulshan Wed, 20 August 2025

Exceptional

3.5

Good - 3.5 out of 5

Derrick Wed, 20 August 2025

Enjoyed it as expected

Liked: Good Location, Staff helpful and Polite
Disliked: Nothing really have stayed before new what to except, helpful friendly Staff

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Best Western New Kent Hotel 127 Osborne Road Jesmond, Newcastle