Best Western Naples Plaza Hotel Guest Reviews
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8.1 miles from NAPLES centre |
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James M, Placida, FL, visiting First Baptist Church Naples Wed, 9 February 2022
After looking for a hotel room for after attending the Matthew West concert, most of the surrounding hotels were priced extremely high; when we found the Best Western, that was priced much better. We thought it wouldn't be a pleasant experience - wrong, it was great, including the free breakfast the next morning.
Liked: Extremely clean and fair priced.
Disliked: None. Very satisfied.
Charlotte Tue, 23 May 2023
Rude Staff, Outdated Rooms and...
Liked: The location (although I wouldn't recommend going out around the hotel at night alone)
Disliked: Someone was given a key to our room (by mistake) at 11pm one evening. Reception called a few minutes later to ask if we were supposed to move rooms (we weren't). The lady on reception (the duty manager) was incredibly defensive, lied about the people (said it was a mother and daughter, it was a young couple as I opened the door to them myself), and said she'd ask her colleague, but she had to rush off after work (I saw the same colleague, who had distinctive pink hair) outside by the pool 30 minutes later, so she would have had plenty of time to ask her about it. I'd avoid at all costs.
Williams Sun, 21 May 2023
Exceptional
Mark Fri, 19 May 2023
Superb
Anonymous Sun, 14 May 2023
outstanding saw the city spent...
Liked: the location
Disliked: nothing
Patricia Sat, 13 May 2023
very pleasant and would definitely...
Liked: Nice layout, clean rules, good atmosphere, good breakfast
Marchand Fri, 12 May 2023
thanks for this stay
Liked: Close to gas station, Burger King, 15 min to beaches.Great Pool, great breakfast
Disliked: fitness center : somewhat outdated fitness equipment and missing some dumbbell (stolen ?)
Anonymous Tue, 9 May 2023
Good
Phillips Tue, 9 May 2023
Superb
Liked: The room had a balcony. The bathroom was very spacious.
Disliked: The bed was uncomfortable. Mattress was lumpy.
Anonymous Mon, 8 May 2023
Exceptional
Rebecca Mon, 8 May 2023
Bad
Liked: Absolutely nothing !
Disliked: How unbelievable unprofessional they are! And they had the nerve to still try and charge me a cancelation fee ???? After I called them to explain and my traveling third party reached out to them !