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Best Western Naples Inn And Suites

eef - (888) 420-1676
Best Western Naples Inn And Suites, 2329 9th Street North, Naples, FL -(888) 420-1676
Area: North Naples - Park Shore
(Map)
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (1363 Ratings)
2.4 miles from Naples centre
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Hotel Description
Just 5 minutes' drive from Naples beach, this hotel features 2 outdoor swimming pools and 2 hot tub. An American buffet breakfast is served daily. Free WiFi is available throughout the hotel. A complimentary hotel shuttle to Lowdermilk Beach is provided. A flat-screen TV with HD cable channels and HBO is provided. Tea-and-coffee making facilities are offered in the rooms at the Best Western Naples Inn and Suites. All rooms are equipped with a microwave and a small refrigerator. Apartments feature a fully equipped kitchen. Guests can enjoy the mini golf course found on site. The shopping and dining of historic Old Naples are 2 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Mini golf
` Wheelchair accessible
` On-site parking
` outdoor pool
` Poolside bar
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` French
` German
` Spanish
` Happy Hour
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Exterior Corridor
` carbon monoxide detector
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Desk/workspace available
` DVD/CD/Blu-ray player
` Alcoholic beverages available
` Bicycle rental (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

Best Western Naples Inn And Suites Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

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4.5

Wonderful - 4.5 out of 5

Aaron Wed, 7 May 2025

Great value, great location and...

Liked: Hotel location is great with easy access to beaches and shopping. I really liked my room and access to the pool area. Breakfast next to the pool was a highlight. I would definitely use again.

4.5

Wonderful - 4.5 out of 5

Edwards Tue, 6 May 2025

Suited us hotel in good...

Liked: Great for us good breakfast staff excellent lovely gardens with lots of fish

1.5

Poor - 1.5 out of 5

Tammy Tue, 6 May 2025

Very unhappy, cockroaches in the...

Liked: Quick & easy check-in
Disliked: My initial thoughts upon entering my room were, okay it is very dated but the price was reasonable so I can deal with this. The first morning after I checked in, I was greeted to a cockroach running across the kitchen counter!! I killed him and thought, okay it's Florida and we can have bugs...but then when I opened the dishwasher I was greeted to another one!! I killed him too and saved the dead bugs to share with the front desk. When I shared the evidence with the front desk, first they asked me if I wanted to move to a new room, but I told them if there bugs in one room then there were likely bugs in the other rooms. They informed me that they would have their maintenance guy "take care of it" when he came in at 9am. I left for the day to attend the US Open. When I arrived back at my room late that night I honestly saw or smelled no evidence that anything had been done. The next morning, I went back to the front desk to inquire as to whether or not the maintenance had been done, and they said they would leave a note for the maintenance guy. Again, I left for the day to attend the US Open. Two days later, as I opened the freezer, there was another cockroach!! Once again, I went to the front desk and lodged my complaint and this time I asked for the manager to contact me. I left a detailed account of my experience and my phone number. I checked out of the hotel and left. I did not get a phone call at any time that day, so I called around 4pm that day. I was told that the manager, Matthew, had stepped away but they would have him call me. It has now been 3 days, and I have not received the courtesy of a phone call. This is completely negligent customer service, so they have left me no choice but to write this negative review. If they had been proactive and respectful in returning my call, I might have given them a chance to make good. DO NOT STAY AT THIS HOTEL, UNLESS YOU LIKE LIVING WITH BUGS!!

5

Exceptional - 5.0 out of 5

Marilynn Mon, 5 May 2025

Exceptional

Liked: Had a top floor suite with kitchen and living area. it' a bit dated BUT it was very comfortable. Only issue was my bed was never changed in 8 days of staying there and the microwave was dirty. I also found a used paper cup with a tea bag and a bottle of water in the kitchen when I arrived. But it's a perfect location, lovely pool and jacuzzi, bikes and a putting golf area.

3.5

Good - 3.5 out of 5

Tonya Sun, 4 May 2025

A very restful stay

Liked: Breakfast was fine. It was served outside by the pool and plenty of chose. Our suit was a good size and we had a terrace overlooking the pool all in all very pleasant. Great shuttle to and from the beach.
Disliked: couch in sitting area of our room was a bit worn.

5

Exceptional - 5.0 out of 5

Zaidenberg Fri, 2 May 2025

Very pleasant

Liked: Very good variety but quality could be better

3.5

Good - 3.5 out of 5

Kate Fri, 2 May 2025

Good

Liked: Pools and location
Disliked: Had 3 roaches in the fridge and what looked like blood on the pull out sheet.

4

Very Good - 4.0 out of 5

Erik Thu, 1 May 2025

Very good

1

Poor - 1.0 out of 5

Andrew Wed, 30 April 2025

Lovely location let down by...

Disliked: Cockroaches in room, poor customer service. Eventually got a room change

3.5

Good - 3.5 out of 5

Patricia Sun, 27 April 2025

We hade a great stay...

Liked: Location and possibility to choose bedroom with kitchen
Disliked: It looked abandoned, it needs painting, some renovation and good gardening.

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Best Western Naples Inn And Suites 2329 9th Street North, Naples, FL