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AustraliaBest Western Naperville Inn Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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Seungkeol Tue, 17 May 2022
Exceptional
Gloria Sat, 14 May 2022
Exceptional
Keisha Wed, 11 May 2022
Exceptional
Patricia Tue, 10 May 2022
Very good
Ashley Mon, 2 May 2022
Very good
Reyes Wed, 27 April 2022
My partner and I enjoyed...
Liked: everything was neat and clean.
Disliked: nothing. everything exceeded my expectations!
Victoria Tue, 26 April 2022
Disappointing
Liked: The only think I liked about was they had a breakfast! And the lobby was nice, renovated!
Disliked: Everything was old and the bed not comfortable, sheets horrible! We had a wall by the bathroom that was wet and the floor also , probably the some pipe was damaged and wen I told the front desk she said that she is going to inform the cleaning lady ,that doesn?t have anything to do with a property ! I mean excuse me! So imagine 3 days we stay with that leaky water and the smell was horrible! They didn?t even care to offer another room or to apologize for the inconvenience!
Rami Sun, 24 April 2022
Extremely bad
Liked: Poof facility, noisy, didn't feel safe in my room. Banging and noise at night, no hotel security appeared.
Disliked: Overall is lowest level hotel I stayed in for many many years. I was on the verge to move to another hotel from first night.
Buddy Fri, 22 April 2022
Exceptional
Nurulfarhani Fri, 22 April 2022
We stayed there for 3...
Liked: The staffs and the services. All staffs were very helpful. The location also very good. Near to restaurants, supermarket and public transport.
Disliked: the bathroom inside the room. They used non slippery mat inside the bath tub but it?s was not cleaned properly and cause the smell of the bathroom. The bath tub also not properly cleaned when we arrived, I saw hair at the hole. The drain inside the bath tub also was a bit blockage and cause it?s drained out slowly .
