Best Western Mountainbrook Inn Guest Reviews
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Write a review
Terry Mon, 2 June 2025
Exceptional
Lisa Fri, 30 May 2025
Superb
Jan Tue, 27 May 2025
Love it!
Liked: Great location and excellent customer service
Disliked: Sink was stopped up. Brown water was in the shower head and tub was dirty
Drew Mon, 28 April 2025
Definitely not a value
Liked: This is a decent location and the beds were comfy.
Disliked: ((room 114)) Hotel is not in the best of condition. There were holes in the walls, dirt built up in all the corners on the floor, and floors are paper thin, you can hear everything above and beside you. The hair dryer was ripped off wall and threw in the closet. For the price, I'd expect much better. They increased price for this particular weekend ,(mini truck nationals weekend) by at least 40% compared to some other events. This was at best an $80 a night room that we paid $220 a night for.
Michael Mon, 28 April 2025
Pleasant
Liked: Rooms was clean.
Disliked: No heated pool or hot tub like advertised. Did have a outside pool but wasn't opened yet during my stay
Samantha Wed, 26 March 2025
Superb
Liked: Recommend changing shower mats as it was covered in black mold. Also the hose for the shower head leaks and not much water pressure.
Jan Mon, 24 March 2025
Excellent customer service. Staff was...
Liked: Excellent location
Disliked: The bathroom sink was stopped up
Eddie Sat, 15 February 2025
Exceptional
Karen Thu, 23 January 2025
Very comfortable
Liked: The location
Disliked: They need more parking
Brennan Thu, 23 January 2025
Exceptional