Best Western Mountain Lodge At Banner Elk

Although some of the areas...

Liked: Clean and great location
Disliked: Rusty stairs and cracked sidewalks need repair

Comfortable and quiet

Liked: Right in town

brief but staff was excellent!

Liked: breakfast, room, and mostly the staff
Disliked: small stains on the sheets and could hear every discussion made in courtyard without my hearing aides

Superb

Extremely dated, uncomfortable and unclean....

Liked: The front desk staff was very helpful and pleasant.
Disliked: It was extremely dated, uncomfortable and the bathroom was dirty with hair in the tub. The toilet tank lid was cracked/chipped and it was stained around the base. The bed was not comfortable in the least and the heavy old curtains did not close completely, only the shades could be drawn closed which was covering a large window that was on the walk path of all those staying in this motel set up. Weird. I did not like having to stop at the front desk then have to drive around to my room. But that is just the motel like set up.

Very good

Liked: Very friendly. Helpful...left medication, they called quickly. Water pressure was great, as well as water temp.

Very good

Passable

Superb