Best Western Moreno Hotel & Suites Guest Reviews
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|1.0 miles from Moreno Valley centre|
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Miguel Wed, 17 July 2019
Liked: the hotel staff are very friendly and I liked the security of the hotel which is a dead end street is more private
Disliked: what I did not like that the card could not open the door and I went to go to the lobby.
Neftali Thu, 11 July 2019
Our stay was just okay...
Liked: I absolutely loved the kitchen staff, breakfast was blah but they made up for it with their friendliness.
Disliked: When we got there a t.v remote was missing no big deal front desk replaced it while we went out for a meal. But we later found it under bed while getting shoes... makes you wonder how they clean.
Daniel Mon, 8 July 2019
Marleni Sat, 6 July 2019
Anonymous Fri, 5 July 2019
This location would benefit from...
Liked: There was a nice male receptionist who helped solve an issue for me.
Disliked: Very loud hotel guests, various broken/damaged/dirty items around the hotel and in our room. Water pipe was leaking under the stairway. Broken plexiglass on the floor of the elevator. I was prematurely charged on the card that was only meant to be used for incidentals, the girl who charged me incorrectly was not kind about it. There was another gentlemen and manager who helped resolve the issue. I was told when I checked in if I left a good review I would receive 1000 extra points towards a free nights stay, but unfortunately I didn?t have a good experience. I?ve stayed at that hotel numerous times in previous years and it seems to have gone down hill and gotten more expensive.
Adewale Wed, 3 July 2019
Well spent stay at Best...
Liked: Each provided breakfast in superb and meet my expectation been a visitor and Location is accessible to all area.
Disliked: Everything at this hotel are up to expectation during my stay.
Chamitra Tue, 2 July 2019
I would love to return
Liked: Awesome place
Disliked: Shower pressure
Irma Mon, 1 July 2019
Nice Hotel, outstanding customer service...
Liked: Customer service was excellent. The room was was clean, spacious, and updated. Exactly like as shown on Best Western site. Surprisingly, I had a balcony where I can stand outside for the city view. The mattress was close to a cloud feeling and the sheets and towels were clean and smelled clean. Overall, this location is above and beyond my expectations. I will definetly stay here again.
Disliked: Nothing could of done our Experience better. Excellent hotel
Halo0425 Mon, 1 July 2019
Angelica Sun, 30 June 2019
Liked: Very nice, clean and comfortable rooms. Awesome staff. I was very amazed of how much I loved it.
Disliked: I actually loved everything Nothing to dislike